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2027 Chubb Apprenticeship Programme: Claims - Birmingham

Chubb Insurance · Birmingham · posted 28 October 2026

Wage
£23,175 a year
Hours
35 hours a week
Duration
2 Years
Level
Advanced (Level 3)
Standard
Financial services administrator (level 3)
Starts
6 September 2027
Closing date
26 February 2027
Positions
2

Apply on the official government service →No Apprentice League account needed — we never gate applications.

Discover what happens behind the scenes after an incident and supporting the claims teams to deliver exceptional client service. You’ll take ownership of key operational tasks, including:

  • Assist in delivering Chubb’s claims strategy
  • Collaborate with internal and external stakeholders
  • Ensure claims are handled efficiently and in line with standards

By working closely with the claims team, you’ll develop the skills to exceed customer and broker expectations and lay the foundation for a successful career in insurance claims.

Your training

The programme combines 20% structured learning with 80% on-the-job training, focusing on Chubb’s insurance technical expertise and professional development pathway. With exposure to underwriting operations across different insurance lines, you’ll build a strong foundation for a career in these areas and beyond. Whether you aspire to excel in operations, or other exciting fields, this programme is your perfect starting point.

Where it leads

Potential for a permanent role upon successful completion.

About Chubb Insurance

Chubb is a world leader in insurance. With operations in 54 countries and territories, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. The company is defined by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength and local operations globally. Parent company Chubb Limited is listed on the New York Stock Exchange (NYSE: CB) and is a component of the S&P 500 index. Chubb employs approximately 45,000 people worldwide. 

Skills they're looking for

Communication skillsAttention to detailOrganisation skillsCustomer care skillsProblem solving skillsTeam workingInitiativeEmpathy and Building RapportAbility to adaptSolutions-oriented thinkingPrioritisation Skills

Entry requirements

  • GCSE English (grade Grade 4 or above) — essential
  • GCSE Mathematics (grade Grade 4 or above) — essential
  • A Level Minimum A-Levels or Equivalent (grade Grade C or above) — essential

Where you'll work

  • 20 Colmore Circus Queensway, Second Floor, Birmingham, B4 6AT

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