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Administrative Assistant Apprentice

North Somerset Footwear LTD · Yanley Lane · posted 9 July 2026

Wage
£15,600 a year
Hours
37.5 hours a week
Duration
1 Year 9 Months
Level
Advanced (Level 3)
Standard
Business administrator (level 3)
Starts
1 September 2026
Closing date
14 August 2026
Positions
1

Apply on the official government service →No Apprentice League account needed — we never gate applications.

This role provides hands-on day-to-day support across a busy online footwear company. Duties will include helping with website administration, processing customer enquiries, supporting marketing activity, assisting with stock and order updates, maintaining accurate records, and helping with basic financial controls. The successful candidate will work closely with the team to keep daily operations running smoothly and deliver a professional service to customers.

  • Managing day-to-day customer service and ensuring a high standard of customer satisfaction
  • Handling invoicing and financial processes using Xero
  • Maintaining and updating online platforms, including Shopify and Mailchimp
  • Communicating with manufacturing partners and factories to design footwear and manage orders
  • Liaising with the warehouse to ensure smooth logistics and fulfilment
  • Supporting overall business operations and identifying ways to improve efficiency

Your training

  • Business Administrator Level 3
  • Work-based Training
  • End-Point-Assessment
  • Monthly Tutor/Assessor Sessions throughout the first 18-months

Where it leads

On successful completion of the apprenticeship, there may be an opportunity to progress into a permanent administrative or customer service role within the business. The apprentice will gain valuable experience across e-commerce, marketing, customer service, stock administration and basic financial processes, providing a strong foundation for further development within the company or a wider business administration career.

About North Somerset Footwear LTD

Distributor and retailer of high quality footwear.

Things to consider

The applicants need to have their own means of transport to and from the office.

Skills they're looking for

Communication skillsIT skillsAttention to detailOrganisation skillsCustomer care skillsPresentation skillsAdministrative skillsNumber skillsTeam workingInitiativePatienceConfident telephone mannerWilling to learnFriendly, polite, professionalReliable & PunctualPositive attitude

Entry requirements

  • GCSE English (grade 9-4 (A*-C)) — essential
  • GCSE Mathematics (grade 9-4 (A*-C)) — essential

Where you'll work

  • 3 LYONS COURT, LONG ASHTON BUSINESS PARK, YANLEY LANE, LONG ASHTON, BS41 9LB

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