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Apprentice 1st Line IT Support

Grundon Waste Management Limited · Wallingford · posted 30 June 2026

Wage
£19,000 a year
Hours
35 hours a week
Duration
1 Year 1 Month
Level
Advanced (Level 3)
Standard
Information communications technician (level 3)
Starts
1 September 2026
Closing date
31 July 2026
Positions
1

Apply on the official government service →No Apprentice League account needed — we never gate applications.

The job holder who will be part of a 9 strong team will provide a business-driven support role to service the Company’s ever-growing needs in terms of IT.

The job holder will be trained to a high Grundon IT standard to be able to provide employees with confident IT support.

Key Responsibilities

  • Provide first-line user support and call logging/allocation alongside the IT Support Team
  • Configure, install, repair and support all IT at all Grundon sites
  • Escalate calls to third party software companies
  • Install hardware and software as required
  • Provide telecoms support and administration
  • Carry out any other duties, such as ad hoc projects, as requested that are within the skills and capability of the job holder
  • Ensure full compliance with all Company policies and procedures including health and safety and employment

Your training

  • One day a week, day release (term time only) will be at the college campus in Abingdon

Where it leads

  • Long term opportunity for the right person

About Grundon Waste Management Limited

Grundon is the UK’s largest family-owned supplier of integrated waste management and environmental services.

We offer a whole host of waste collection, treatment and disposal services, all aimed at helping businesses of all shapes and sizes reduce their environmental impact, maximise resources and find value in their waste.

From commercial mixed recycling, to food waste, glass recycling, hazardous waste, healthcare waste, and compostable. We also offer additional services, such as specialist industrial cleaning and event waste management.

Skills they're looking for

Communication skillsIT skillsAttention to detailCustomer care skillsProblem solving skillsAnalytical skillsTeam workingInitiativePatienceReliable and trustworthyPassionate about technologyStrong attention to detailMS Windows Operating SystemGood troubleshooting abilityDriving licence (desirable)

Entry requirements

  • GCSE English (grade 4/C or above) — desired
  • GCSE Maths (grade 4/C or above) — desired

Where you'll work

  • Thames House Oxford Road, Benson, Wallingford, Oxfordshire, OX10 6LX

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