Apprentice Administration Assistant
Preston City Council · Dalton Square · posted 3 September 2026
Wage
£25,949 a year
Hours
37 hours a week
Duration
2 Years
Level
Higher (Level 4)
Standard
Revenues and welfare benefits practitioner (level 4)
Starts
1 November 2026
Closing date
20 September 2026
Positions
1
Apply on the official government service →No Apprentice League account needed — we never gate applications.
- To assist with the efficient operation of all functions associated with the document management system – scanning, indexing, storage, disposal and dispatch of documents.
- To assist in the secure opening of post.
- To prepare and batch all incoming Revenues and Benefits correspondence in preparation for scanning and indexing.
- To record and return all original documents to their owners.
- To refer any suspect documents to the Corporate Fraud Team.
- To collect and distribute mail and dispatch documents, bills, notifications and statements etc. produced daily.
- To assist with any other clerical duties when necessary, including creditors and postal remittances.
- Ensure that all procedures are carried out and information given to the public is in accordance with current legislation, regulations and council policy, with particular emphasis on customer care.
- Actively contribute towards the requirements, standards and targets laid down by the Corporate Plan and the Service Business Plan.
- To ensure that any matters restricting the quality of service provided are reported to Senior OfficersTo ensure that information is secure at all times.
- Ensure compliance with Health & Safety policies and Data Protection and Freedom of Information Act principles.
- To fulfil upon request any task reasonably requested of him / her and falling within the range of his / her expertise.
Where it leads
- There is the opportunity to join the Council on a permanent contract and progress within the Revenues and Benefits service.
About Preston City Council
We are a local government employer who supports the local community.
Skills they're looking for
Communication skillsIT skillsAdministrative skillsTeam working
Entry requirements
- GCSE English (grade 4/C) — essential
- GCSE Maths (grade 4/C) — essential
Where you'll work
- Town Hall, Dalton Square, Lancaster, LA1 1PJ