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Apprentice Administration Assistant

Preston City Council · Dalton Square · posted 3 September 2026

Wage
£25,949 a year
Hours
37 hours a week
Duration
2 Years
Level
Higher (Level 4)
Standard
Revenues and welfare benefits practitioner (level 4)
Starts
1 November 2026
Closing date
20 September 2026
Positions
1

Apply on the official government service →No Apprentice League account needed — we never gate applications.

  • To assist with the efficient operation of all functions associated with the document management system – scanning, indexing, storage, disposal and dispatch of documents.
  • To assist in the secure opening of post.
  • To prepare and batch all incoming Revenues and Benefits correspondence in preparation for scanning and indexing.
  • To record and return all original documents to their owners.
  • To refer any suspect documents to the Corporate Fraud Team.
  • To collect and distribute mail and dispatch documents, bills, notifications and statements etc. produced daily.
  • To assist with any other clerical duties when necessary, including creditors and postal remittances.
  • Ensure that all procedures are carried out and information given to the public is in accordance with current legislation, regulations and council policy, with particular emphasis on customer care.
  • Actively contribute towards the requirements, standards and targets laid down by the Corporate Plan and the Service Business Plan.
  • To ensure that any matters restricting the quality of service provided are reported to Senior OfficersTo ensure that information is secure at all times.
  • Ensure compliance with Health & Safety policies and Data Protection and Freedom of Information Act principles.
  • To fulfil upon request any task reasonably requested of him / her and falling within the range of his / her expertise.

Where it leads

  • There is the opportunity to join the Council on a permanent contract and progress within the Revenues and Benefits service.

About Preston City Council

We are a local government employer who supports the local community.

Skills they're looking for

Communication skillsIT skillsAdministrative skillsTeam working

Entry requirements

  • GCSE English (grade 4/C) — essential
  • GCSE Maths (grade 4/C) — essential

Where you'll work

  • Town Hall, Dalton Square, Lancaster, LA1 1PJ