← All apprenticeships

Apprentice Aftersales Advisor

Stoneacre Motor Group · Rochdale · posted 2 November 2026

Wage
£16,640 a year
Hours
40 hours a week
Duration
1 Year
Level
Intermediate (Level 2)
Standard
Customer service practitioner (level 2)
Starts
1 December 2026
Closing date
30 November 2026
Positions
1

Apply on the official government service →No Apprentice League account needed — we never gate applications.

Responsibilities include but are not limited to:

·         Advise customers about necessary Service / Parts for routine maintenance / repairs

·         Answer telephone queries and respond to customers’ needs

·         Collect data from customers to facilitate and qualify the customer service or repair requirements

·         Prepare repair order documents including pricing up parts required

·         Deal with queries and complaints in a professional manner

·         Demonstrate consistent good customer service

Where it leads

·         This is a fantastic opportunity for anyone wanting a career. Our philosophy at Stoneacre is to create Careers for Life

·         Learners, employees and staff are our most important assets. The success of our company depends on the development of a strong, effective team

·         Stoneacre has its own accredited Automotive Academy with our specialised training programmes. We aim to inspire all individuals to achieve their ultimate goals through the Stoneacre Careers for Life programme

About Stoneacre Motor Group

Stoneacre Motor Group is one of the UK's fastest growing and most successful motor vehicle dealers. We have over 70 nationwide. Stoneacre Academy is the Award-Winning Training Department of Stoneacre Motor Group. We’ve already enrolled and completed 100s of apprentices who work in a variety of roles. Our philosophy at Stoneacre Academy is to create CAREERS FOR LIFE and offer sustainable, life-changing opportunities.

Skills they're looking for

Communication skillsIT skillsAttention to detailOrganisation skillsCustomer care skillsProblem solving skillsPresentation skillsAdministrative skillsNumber skillsAnalytical skillsLogicalTeam workingCreativeInitiativeNon judgementalPatience

Entry requirements

  • GCSE English Mathematics (grade 4) — desired

Where you'll work

  • Queensway, Rochdale, OL11 1TJ

Similar apprenticeships