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Apprentice Customer Service Advisor

Arthurs Motor Group · Oswestry · posted 19 August 2026

Wage
£16,640 a year
Hours
40 hours a week
Duration
1 Year 3 Months
Level
Advanced (Level 3)
Standard
Customer service specialist (level 3)
Starts
21 September 2026
Closing date
14 September 2026
Positions
1

Apply on the official government service →No Apprentice League account needed — we never gate applications.

  • Greeting customers in person, by phone or online, and responding to enquiries about vehicles, bookings and services
  • Coordinating appointments, service bookings and handovers, working closely with sales, service and parts teams
  • Updating customer records and using internal systems to track enquiries, jobs and follow ups
  • Supporting the sales and service teams with administrative tasks such as paperwork, invoices and documentation
  • Following up with customers to check satisfaction, resolve issues and ensure a high standard of service
  • Contributing ideas in team discussions to improve customer experience and daily operations

Your training

Customer Service Specialist Level 3.

Where it leads

Full-time role for right applicant.

About Arthurs Motor Group

Arthurs Motor Group is a long-established, family-owned dealership proudly serving Newtown (Powys), Oswestry (Shropshire), and Wrexham (North Wales). Since acquiring the business in 1979, the current owners have built a reputation for exceptional customer service, deep automotive expertise, and enduring community relationships.

Things to consider

Applicants must hold a full, clean UK driving licence and be able to travel between our sites as required. A flexible approach to commuting across locations is essential.

Skills they're looking for

Communication skillsIT skillsCustomer care skillsAdaptable

Entry requirements

  • GCSE English (grade 4) — desired
  • GCSE Mathematics (grade 4) — desired

Where you'll work

  • LOWER BROOK STREET, OSWESTRY, SY11 2HJ

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