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Apprentice Customer Service and Tele-Sales

Uniq Recycling LTD · Hawkins Lane · posted 4 September 2026

Wage
£16,640 a year
Hours
40 hours a week
Duration
1 Year 1 Month
Level
Intermediate (Level 2)
Standard
Customer service practitioner (level 2)
Starts
19 October 2026
Closing date
18 September 2026
Positions
2

Apply on the official government service →No Apprentice League account needed — we never gate applications.

Your day-to-day duties will include:

  • Tele-sales including cold calling and other customer service elements focusing on understanding and identifying business needs
  • You will work with the business to move the process through, eventually leading to full account management and keeping the database up to date with new leads and working with current accounts for future business opportunities
  • You will be responsible for maintaining a data-base and data cleansing as required
  • You will work with the sales team to identify new opportunities for business
  • Working within the sales and business development team, you will be responsible for making calls to organisations to identify whether they have any IT related items for recycling

Your training

  • Level 2 Customer Service Practitioner apprenticeship standard
  • Level 1/2 Functional Skills in maths and English (if required)

This apprenticeship is delivered through a combination of Work Based Assessment and day/block release.  The programme will culminate in an End Point Assessment, where all the skills and knowledge gained on the apprenticeship will be formally tested.

Where it leads

Opportunity to develop with a sales role to a business development role.

About Uniq Recycling LTD

At Uniq Recycling, we’re dedicated to reducing environmental impact through innovative and sustainable recycling solutions. Based in Burton-on-Trent, we specialise in the collection, processing, and responsible disposal of a wide range of recyclable materials. As our business continues to grow, we’re looking for a motivated and detail-oriented individual to join our team as a Business Administration Apprentice. This is an excellent opportunity to develop valuable skills and gain practical experience in a dynamic and environmentally focused organisation.

Things to consider

Opportunities to work flexibly at home.

Skills they're looking for

Administrative skillsAttention to detailCommunication skillsCustomer care skillsIT skillsOrganisation skillsPresentation skillsProblem solving skillsTeam workingTime-Management

Entry requirements

  • GCSE Maths and English (grade 4/C) — desired

Where you'll work

  • 12 Derwent Park, Hawkins Lane, DE14 1QA

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