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Apprentice Dental Receptionist

Newtown Dental Practice · 15 Wheeler StreetBirmingham · posted 21 July 2026

Wage
£13,312 a year
Hours
32 hours a week
Duration
1 Year
Level
Intermediate (Level 2)
Standard
Customer service practitioner (level 2)
Starts
26 August 2026
Closing date
25 August 2026
Positions
1

Apply on the official government service →No Apprentice League account needed — we never gate applications.

This is your opportunity to work within a professional dental practice while studying for your Level 2 Customer Service Practitioner apprenticeship with Tempdent, alongside Dental Receptionist specific training. You’ll develop the skills needed to provide excellent patient service and support the smooth running of a busy dental practice. Key duties may include: Greeting patients and welcoming them into the practiceManaging appointment bookings and diary systemsHandling patient enquiries both in person and over the phoneProcessing payments and maintaining accurate patient recordsSupporting the dental team with administrative tasksEnsuring a positive patient experience from arrival to departureMaintaining confidentiality and professionalism at all times

Your training

Provided by Tempdent: • Level 2 Customer Service Practitioner Apprenticeship • Dental Receptionist specific training • Functional Skills (if applicable) • Flexible online delivery model • Induction and regular progress support

Where it leads

Possibility of a full time role after the completion of the Apprenticeship and progression within the practice.

About Newtown Dental Practice

This welcoming dental practice supports apprentices with ongoing training and opportunities for professional development within dental administration and practice management.

Skills they're looking for

Administrative SkillsAttention to DetailCustomer Care SkillsInitativeIT SkillsNon judgementalOrganisational SkillsProblem Solving SkillsTeamworkingCommunication SkillsProfessionalismTelephone SkillsTime Management

Entry requirements

  • GCSE Maths (grade 4) — desired
  • GCSE English (grade 4) — desired

Where you'll work

  • 15 Wheeler StreetBirmingham, B19 2ER

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