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Apprentice GP Receptionist

Dr P Harrison, Dr M Hannon & Dr A Clegg · Woodville · posted 15 July 2026

Wage
£15,808 a year
Hours
38 hours a week
Duration
1 Year 6 Months
Level
Advanced (Level 3)
Standard
Business administrator (level 3)
Starts
7 September 2026
Closing date
31 July 2026
Positions
1

Apply on the official government service →No Apprentice League account needed — we never gate applications.

As an Apprentice GP Receptionist, you will play an important role in supporting patients and helping the practice run smoothly. You will receive full training and support throughout your apprenticeship while working alongside experienced colleagues in a friendly healthcare environment.

Your duties may include:

  • Welcoming patients and visitors and providing a professional and friendly first point of contact
  • Managing incoming telephone calls and assisting patients with appointments and general enquiries
  • Registering new patients and maintaining accurate patient records
  • Processing repeat prescription requests and assisting with administrative workflows
  • Scanning, filing, and coding medical correspondence using clinical computer systems
  • Communicating effectively with patients, healthcare professionals, and external organisations
  • Supporting the team with a variety of administrative duties to ensure the efficient running of the surgery
  • Following policies and procedures, including patient confidentiality, safeguarding, information governance, and data protection requirements

Throughout the apprenticeship, you will gain valuable experience in healthcare administration, customer service, teamwork, communication, and information technology while working towards a Level 3 Business Administrator Apprenticeship.

Your training

  • Level 3 Business Administrator Apprenticeship standard (can include Level 2 elements if required)
  • Level 2 Functional Skills in maths and English (if required)

This apprenticeship is delivered through a combination of Work Based Assessment and day/block release. The programme will culminate in an End Point Assessment, where all the skills and knowledge gained on the apprenticeship will be formally tested.

Where it leads

Upon successful completion of the Level 3 Business Administrator Apprenticeship, there may be an opportunity to secure a permanent position within the practice, subject to organisational requirements. The skills and experience gained will also provide an excellent foundation for further career development within GP primary care, NHS administration, or wider healthcare services.

About Dr P Harrison, Dr M Hannon & Dr A Clegg

We’re an NHS GP Surgery in Woodville, Swadlincote. Our vision as a practice is to increase clinical capacity to provide high quality and timely primary care services to an ever-growing local population.

Things to consider

The role involves dealing with confidential patient information and applicants will be expected to always maintain strict confidentiality. The successful candidate will be required to complete mandatory training as part of their employment. Due to the nature of general practice, the role can be busy and fast-paced, requiring excellent communication and organisational skills. Parking is available and the surgery is accessible by public transport.

Skills they're looking for

Administrative skillsAttention to detailCommunication skillsCustomer care skillsInitiativeIT skillsNon judgementalOrganisation skillsPatiencePresentation skillsProblem solving skillsTeam workingTime-Management

Entry requirements

  • GCSE Maths and English (grade 4/C or above) — essential

Where you'll work

  • Burton Road, Woodville, DE11 7JE

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