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Apprentice Office Administrator

Eborcraft LTD · Dunnington · posted 13 July 2026

Wage
£16,500 a year
Hours
39 hours a week
Duration
1 Year 6 Months
Level
Advanced (Level 3)
Standard
Business administrator (level 3)
Starts
7 September 2026
Closing date
31 August 2026
Positions
1

Apply on the official government service →No Apprentice League account needed — we never gate applications.

Core duties and responsibilities:

  • Taking and managing incoming telephone and email traffic to the business, distributing or dealing with queries and enquiries within the scope of the role.
  • Sales order processing.
  • General office administration duties as required.
  • Maintain regular updates of Industry Best Practise and Quality Management techniques.

Other duties could include:

  • Contacting customers advising of delivery dates on orders
  • Contact with customer to ensure accuracy of customer records for marketing purposes
  • Be available to help with any customer enquiry, to an agreed timescale
  • Handling sales enquiries, within the defined scope of the role
  • Responding and processing sales information request from dealers and the Sales Administration Team

Your training

You will attend York College on a day release basis (Mondays during college term time) and will receive the remainder of your training at the workplace.

Where it leads

The candidate will experience all aspects of the business with the opportunity to develop more senior responsibility as their skills progress and once the apprenticeship is complete.

About Eborcraft LTD

Eborcraft Limited is a fourth generation family business with routes back to the original business established in 1895. We have  a 21 strong team across the manufacturing and small administration function. We specialise in the manufactue of office and bespoke contract furniture from our 28,000sqft manufacturing facility and head office on the outskirts of the historic City of York.

Things to consider

Information to note: Eborcraft is accessible via public transport to Dunnington village with a walk to the factory.

Skills they're looking for

Communication skillsIT skillsAttention to detailOrganisation skillsCustomer care skillsProblem solving skillsLogicalTeam working

Entry requirements

  • GCSE 3 other subjects (grade 4) — essential
  • GCSE English (grade 4) — essential
  • GCSE Maths (grade 4) — essential

Where you'll work

  • CHESSINGHAM PARK, COMMON ROAD, DUNNINGTON, YORK, YO19 5SE

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