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Apprentice Parts Sales Advisor – Automotive / Trade Supplier (DAF Trucks) - Norwich

Ford & Slater Limited · Norwich · posted 8 July 2026

Wage
£16,224 a year
Hours
39 hours a week
Duration
1 Year 3 Months
Level
Intermediate (Level 2)
Standard
Trade supplier (level 2)
Starts
1 September 2026
Closing date
7 August 2026
Positions
1

Apply on the official government service →No Apprentice League account needed — we never gate applications.

As an Apprentice Parts Sales advisor, you'll learn how to work in a fast-paced parts department and develop key skills in: 

  • Safely storing and organising parts
  • Receiving, checking, and handling stock deliveries
  • Processing customer orders and payments
  • Using computer systems to manage parts and orders
  • Identifying, sourcing, and ordering parts for vehicles
  • Assisting with customer enquiries and offering product advice when needed
  • Monitoring and solving customer problems / enquiries
  • Following key company procedures and working as part of a team

Your training

  • As a Level 2 Trade Supplier apprentice, you will learn on the job while also receiving structured training to support your development
  • 80% of your time will be spent working alongside experienced colleagues at the dealership, gaining hands-on experience and support from a dedicated mentor
  • 20% of your working hours will be used for off-the-job training or study time

This off-the-job training is delivered by a qualified tutor through a mix of:

  • Six in-person training blocks at the brand-new DAF Apprentice Academy in Nottingham
  • Six to ten online sessions in small groups or 1:1 format across the apprenticeship

Additional support and extra sessions are also available if needed, to help you succeed at every stage of your training.

Where it leads

After this apprenticeship:

  • Potential for further study, with a progression route to a Level 3 Customer Service Specalist qualifiction, for suitable graduates
  • A potential full-time career within the automotive industry with many opportunities to progress to positions of authority within the dealership
  • Future prospects are endless
  • By having a highly regarded set of skills, apprentices can go on to develop their career within any other areas of commerce they may be interested in

About Ford & Slater Limited

Ford & Slater is one of the UK’s largest DAF Truck dealer groups with 16 locations across the UK employing over 800 staff whilst remaining a family run business. Specialising in the maintenance and repair of DAF Heavy Goods Vehicles (HGVs), with a rich history and a commitment to excellence, Ford & Slater is the ideal place to launch a rewarding career in the heavy vehicle industry.

Skills they're looking for

Communication skillsIT skillsAttention to detailOrganisation skillsCustomer care skillsAdministrative skillsTeam working

Entry requirements

  • GCSE English (grade 4) — essential
  • GCSE Maths (grade 4) — essential

Where you'll work

  • William Frost Way, New Costessey, Norwich, NR5 0JS

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