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Apprentice Service Advisor

Richard Sanders LTD · Cliftonville Rd, Northampton · posted 26 May 2026

Wage
£17,000 a year
Hours
40 hours a week
Duration
1 Year 6 Months
Level
Advanced (Level 3)
Standard
Business administrator (level 3)
Starts
7 October 2026
Closing date
23 September 2026
Positions
1

Apply on the official government service →No Apprentice League account needed — we never gate applications.

  • Meeting and greeting customers on arrival and dealing with them in a professional manner
  • Booking in car services with customers over the phone and confirming on email/text
  • Contacting customers with service updates and notifying customers if they require works to be done on their vehicles
  • Dealing with customer queries and requests
  • Liaising with the technical team on timeframes for service completions
  • Processing service paperwork on the system
  • General administration duties

Person specification:

Full UK Driving License is essential. The client is looking for someone who is articulate, a strong communicator, able to handle customers in a professional manner and very driven. Mature, flexible and eager to learn.

Your training

  • Level 3 Business Administration Apprenticeship
  • Remote training delivery
  • Onefile
  • VLE
  • 6 hours of dedicated training time every week

Where it leads

Possible full time permanent position upon completion of the apprenticeship.

About Richard Sanders LTD

Established in 2002, the client proudly represents the Renault, Dacia, Nissan and Peugeot with franchises in Kettering and Northampton. They pride themselves in offering an exemplary level of service in all aspects of the business.

This role will be based in the Northampton Renault dealership and will involve providing a top-notch service to customers face-to-face and over the phone in an effective and professional manner.

Skills they're looking for

Communication skillsIT skillsAttention to detailOrganisation skillsCustomer care skillsProblem solving skillsPresentation skillsAdministrative skillsNumber skillsAnalytical skillsLogicalTeam workingCreativeInitiativeNon judgemental

Entry requirements

  • GCSE English (grade 4/c) — essential
  • GCSE Maths (grade 4/c) — essential

Where you'll work

  • Cliftonville Rd, Northampton, NN1 5BU

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