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Apprentice Trainee Inside Sales Representative

DSV Road · Manchester · posted 29 July 2026

Wage
£26,000 a year
Hours
37.5 hours a week
Duration
1 Year 6 Months
Level
Higher (Level 4)
Standard
Sales executive (level 4)
Starts
7 September 2026
Closing date
28 August 2026
Positions
3

Apply on the official government service →No Apprentice League account needed — we never gate applications.

As  of our Inside Sales Team, you'll learn how to identify opportunities, build customer relationships, and contribute to business growth.

Your responsibilities will include:

  • Identifying and generating new business opportunities through research, networking, and prospecting activities
  • Contacting potential customers by phone and email to introduce DSV's services
  • Qualifying leads and understanding customer requirements
  • Delivering virtual sales presentations and proposing tailored logistics solutions
  • Managing sales activities and customer interactions using Microsoft Dynamics CRM
  • Building and maintaining strong customer relationships through excellent service and communication
  • Supporting customer portfolio growth and identifying opportunities to expand business
  • Reviewing and responding to customer feedback and NPS results
  • Monitoring sales activity and performance against agreed targets
  • Supporting price reviews and negotiating pricing adjustments where appropriate
  • Learning about the logistics industry, DSV's services, and professional sales techniques

What we're looking for

We're interested in your potential just as much as your experience.

You will ideally have:

  • GCSE English Language and Maths at Grade 4/C or above
  • GCSE Business Studies at Grade 5/C or above (preferred but not essential)
  • A degree in Business, Marketing, or a related discipline (desirable but not essential)
  • Previous experience in customer service, retail, hospitality, sales, or other customer-facing roles
  • Strong verbal and written communication skills
  • Good Microsoft Office skills
  • A positive attitude and willingness to learn
  • Strong organisation and time management skills
  • Confidence speaking with customers and building relationships
  • The ability to work collaboratively within a team environment

What will help you succeed

  • Motivation to develop a career in sales and logistics
  • A proactive and customer-focused approach
  • Resilience and determination when working towards goals
  • Curiosity and a desire to continuously learn and improve
  • The ability to adapt in a dynamic and fast-moving environment
  • A willingness to complete your Level 4 qualification

Your training

As well as on -he-job training, DSV will sponsor you to complete your Level 4 apprentice in Inside sales. You must be willing to complete this apprentice alongside your day-to-day work.

Where it leads

Potential to stay in permanent employment.

About DSV Road

At DSV, we move goods, data, and opportunities across the world. Every day, our people help keep supply chains running and businesses moving.

Skills they're looking for

Communication skillsIT skillsAttention to detailOrganisation skillsEnthusiasticWillingness to learnTenaciousResilienceMS office skills

Entry requirements

  • GCSE English (grade C/4/Pass) — essential
  • GCSE Maths (grade C/4/Pass) — essential

Where you'll work

  • Greeba Road, Roundthorn Industrial Estate, Manchester, M23 9ET

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