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Apprentice Travel Consultant

Hays Travel · Driffield · posted 20 July 2026

Wage
£15,392 a year
Hours
37 hours a week
Duration
1 Year 2 Months
Level
Advanced (Level 3)
Standard
Travel consultant (level 3)
Starts
1 September 2026
Closing date
7 August 2026
Positions
1

Apply on the official government service →No Apprentice League account needed — we never gate applications.

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Duties:

  • Meeting and greeting customers
  • Answering telephone calls
  • Taking and assisting customer questions and queries
  • Selling products and service to meet customer needs
  • Administrative duties
  • Marketing in-store and on social media
  • Assisting with customer events
  • Team meetings and on and off-the-training

What is it like to work for us?

  • Our people are always at the heart of everything we do
    We offer travel consultant training programmes to help you progress personally and professionally, as we know the benefits of promoting and rewarding our hardworking colleagues are extremely important
  • Plus, there are opportunities to travel abroad on educational trips.
  • All elements involved in being a travel consultant will be covered.
  • The successful apprentice will gradually take on more tasks and responsibilities as they progress and develop in their role.

Your training

Level 3 Travel Consultant Apprenticeship Standard:

  • A fully embedded induction programme delivered by the employer and training provider
  • Allocation of a training provider coach/tutor who will visit you in the workplace on a regular basis
  • Off-the-job education, training and online learning is provided by the provider at one of our training centres or at the employer’s premises
  • On-the-job training delivered by the employer
  • Quarterly formal progress review meetings with the provider's coach/tutor and employer. 

The Apprenticeship Structure:

  • The Learning Journey - this incorporates the skills, knowledge and behaviours that are essential to the role, employer, and industry
    It covers the coaching and mentoring elements of the programme, delivery of the functional skills if required and, where necessary, any additional support to the apprentice
  • Specific technical knowledge and skills training is provided by the employer
  • During the learning journey, apprentices will produce a portfolio of evidence to demonstrate they have developed the skills, knowledge and behaviours needed for the role and this portfolio will support the end-point assessment
  • The training and development delivered by the employer and provider will ensure the apprentice has developed the skills, knowledge, and behaviours to be able to complete their end-point assessment

Where it leads

  • Our Apprentices progress in their careers and many of our management team started as Travel Apprentices

About Hays Travel

Johnathan Cresswell Travel LTD have a franchise agreement with Hays Travel, the UK's largest travel agency. We work closely providing excellent customer service along with products and services that exceed our customers’ needs. We take pride in delivering first class support and training, to enable them to reach their full potential.

Skills they're looking for

Communication skillsIT skillsAttention to detailOrganisation skillsCustomer care skillsProblem solving skillsAdministrative skillsNumber skillsTeam workingCreativeInitiativePatienceMotivated

Entry requirements

  • GCSE English (grade 4 Or Above) — essential
  • GCSE Maths (grade 4 Or Above) — essential

Where you'll work

  • 6 Market Place, Driffield, YO25 6AP

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