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Apprenticeship and Qualifications Apprentice

Platform Housing Limited · Birmingham · posted 29 October 2026

Wage
£24,563 a year
Hours
35 hours a week
Duration
2 Years
Level
Advanced (Level 3)
Standard
Business administrator (level 3)
Starts
12 January 2027
Closing date
18 November 2026
Positions
1

Apply on the official government service →No Apprentice League account needed — we never gate applications.

As an apprentice, you will learn all about what it takes to provide effective administration and support for our Apprenticeship and Qualifications Team and the wider Learning and Organisational Development (L&OD) team.

As part of this apprenticeship, you will learn:

  • To help manage our inbox.
  • To take ownership of customer inquiries and act on your own initiative.
  • To help you develop both written and verbal communication skills, as well as build strong relationships.
  • You will also be accountable for coordinating various apprenticeship and qualification activities across the organisation, including, careers events, away days, and apprentice evaluation surveys.

Although the main part of the role is working from home, you'll need to travel and work from our Worcester or Birmingham Business Park office as needed.

Occasional travel to other external venues for events such as careers activities will also be required. Business travel costs will be reimbursed as per our Travel and Expenses policy.

Your training

Working within the Apprenticeship and Qualification Team, you will have the opportunity to study a Level 3 Business Administration apprenticeship qualification with Hereford and Worcester Group Training Association or similar.

You will attend 1 day a week alongside learning and working with experienced colleagues in the Apprenticeship and Qualifications Team during the remainder of the week while also working with the wider Learning and Organisational Development (L&OD) team.

Functional Skills in English and maths, if required.

Where it leads

It is likely that you will complete the Business Administration Level 3 qualification in 15 - 18 months and will be further supported in your learning and development with the opportunity to attend further training courses. 

This is a fixed term contract but on successful completion of your apprenticeship, you will be able to apply for any related job vacancies within Platform Housing Group. If you gain permanent employment you will continue to be supported in your learning and development. 

About Platform Housing Limited

Apprenticeships are great. We believe in their power to inspire & launch amazing careers. Our Apprentice Strategy has exciting opportunities including a variety of routes. Platform own & manage 52,000 homes across the Midlands. We make real positive difference to lives & communities. Working here is more than a job. We are about growth & ambition. We continue to develop our program & grow our own talent. Platform colleagues have a set of values, that’s what we look for in people who join us.

Skills they're looking for

Communication skillsIT skillsAttention to detailOrganisation skillsCustomer care skillsTeam working

Entry requirements

  • GCSE English (grade 4 or C and above) — desired
  • GCSE Maths (grade 4 or C and above) — desired

Where you'll work

  • Unit 1700, Solihull Parkway, Birmingham, West Midlands, B37 7YD
  • 2 Central Park, Great Western Avenue, Worcester, WR5 1AQ

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