Apprenticeships and Accredited Learning Administrator - Apprentice Position
Change, Grow, Live · Nationwide · posted 17 July 2026
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In this role you'll be working as part of our Learning & Organisational Development team, supporting the delivery, administration and continuous improvement of learning programmes across Change Grow Live.
You'll support:
- Apprenticeship programmes, which are delivered through external training providers, by helping coordinate learner journeys, provider relationships, records and reporting.
- Accredited and regulated learning programmes, which are delivered internally to staff and volunteers, by supporting administration, learner engagement and quality processes.
You'll:
- Maintain accurate learner records across relevant systems and databases.
- Support the development of reports and dashboards to help the team understand learner participation, progress, completion and outcomes.
- Collect, analyse and present learning data to identify trends and support decision-making.
- Support data quality checks and help ensure information is accurate, timely and meaningful.
- Provide administrative support for learner onboarding, registration, certification and completion processes.
- Coordinate communications between learners, managers, training providers and awarding bodies.
- Support audits, quality reviews and compliance activities.
Help gather learner feedback and evaluation information to understand the impact of learning. - Contribute ideas for improving processes, systems and reporting approaches.
- Work collaboratively with colleagues across Learning & Organisational Development and wider teams.
As part of the role, you'll complete a Level 3 Data Technician Apprenticeship, developing skills in collecting, analysing and presenting data, while applying your learning directly to real organisational challenges.
Your training
Your apprenticeship training will be delivered fully online by Cambridge Spark, allowing you to complete your learning flexibly alongside your role at Change Grow Live. You will access learning through Cambridge Spark’s online learning platform, with support from a dedicated Data Mentor and Learner Success Coach.
You will complete 13 months of apprenticeship training, including dedicated off-the-job learning time each week to develop your data skills. The programme includes online learning, practical activities and workplace-based projects, enabling you to apply your learning directly to your role and support the development of data reporting across Change Grow Live.
(No travel to a training centre is required.)
Where it leads
Completing this apprenticeship will give you valuable experience and a recognised qualification to support your future career. Within Change Grow Live, there may be opportunities to continue developing within Learning & Organisational Development, data, reporting, administration or other roles where you can use your new skills to support organisational improvement.
The experience gained could also provide a strong foundation for a career beyond CGL, including roles such as Data Administrator, Reporting Officer, Learning and Development Coordinator, People Data Analyst or other data-focused positions across a range of sectors. We’re committed to supporting your development and helping you build the skills and confidence to take your next career step.
About Change, Grow, Live
Change Grow Live are a charity dedicated to the belief that we can make a difference to people's lives, offering support and respect in a safe environment, treating everyone as an individual and working together to help people reach their full potential.
Our core values are Be Open, Be Compassionate and Be Bold, and our colleagues bring these to life every day.
Everything we do starts with one simple principle: we believe in people. When you join us, you’ll be part of a workplace where you are respected, supported and valued.
Our commitment to everyone who works and volunteers with us is set out in our People Promise, which outlines how we seek to thrive together, learn together, and create a place where everyone belongs. Our promise is this:
- Thriving. When you join us, we want you to step into an environment where your success truly matters. We recruit with care, recognising not just skills, but potential. Here, effort is seen, appreciated and rewarded. You’ll be supported to stay safe, healthy, agile, and able to work flexibly so you can do your best work and feel your best doing it.
- Belonging. We want you to feel at home, and to feel that you are part of something bigger. We are inclusive by design– engaging, listening and connecting at every level of the organisation. Every voice counts, and every person is valued.
- Together. You won’t be on your journey alone. We value learning together, developing together and growing together. We’re committed to helping you build your skills, explore new opportunities and shape a future you are proud of.
Things to consider
We're looking for someone who is keen to learn, enjoys working with data and wants to develop a career where information can be used to make a difference.
You'll:
- Be interested in how data can be used to understand performance and improve services.
- Have good attention to detail and enjoy working accurately with information.
- Be organised, able to manage competing priorities and meet deadlines.
- Have good written and verbal communication skills.
- Be comfortable using Microsoft Office and digital systems, or be willing to learn.
- Enjoy solving problems and finding better ways of doing things.
- Be a supportive team player who builds positive relationships with others.
- Understand the importance of confidentiality, data protection and accurate record keeping.
- Experience of administration, reporting, spreadsheets, customer service, learning environments or volunteering would be helpful, but most importantly we're looking for someone with curiosity, enthusiasm and a willingness to develop.
Skills they're looking for
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