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Automotive Parts Advisor Apprenticeship - Porsche Centre Brooklands

Brooklands Automotive Limited · 1 Abbot Close · posted 14 May 2026

Wage
£16,640 a year
Hours
40 hours a week
Duration
1 Year 3 Months
Level
Intermediate (Level 2)
Standard
Supply chain warehouse operative (level 2)
Starts
1 September 2026
Closing date
31 August 2026
Positions
1

Apply on the official government service →No Apprentice League account needed — we never gate applications.

  • Learn to identify and locate automotive parts using electronic catalogues, manuals, and computer systems
  • Assist customers in-person, over the phone, and via email to fulfil their parts requirements and inquiries
  • Collaborate with service technicians and mechanics to ensure accurate parts ordering and timely delivery
  • Receive, inspect, and organise incoming parts shipments, ensuring accuracy and quality control
  • Maintain inventory levels by monitoring stock levels, conducting regular audits, and placing replenishment orders as needed
  • Utilise point-of-sale systems to process transactions, generate invoices, and manage customer accounts
  • Provide product recommendations, technical advice, and pricing information to customers as needed
  • Handle customer complaints and concerns professionally, striving to achieve satisfactory resolutions
  • Uphold company policies and procedures regarding parts sales, returns, and exchanges
  • Participate in training sessions and workshops to enhance product knowledge, customer service skills, and industry awareness

Your training

Supply Chain Warehouse Operative Level 2 Apprenticeship Standard:

  • The programme typically lasts 12-14 months dependant on the career path chosen and you'll achieve a nationally recognised qualification
  • All of our apprentices are employed through the Dealer Network and attend week-long block training at our state-of-the-art Porsche Training Centre in Slough
  • Block training is complemented by a combination of regular coaching visits from one of our experienced coaches as well as Virtual Classroom sessions and E-Learning modules
  • Please ensure you have copies of your GCSE, Scottish National (if applicable), and Functional Skills certificates, as we may request to see them during the application process

Where it leads

  • There are lots of opportunities to develop your career within our expanding Dealer Network
  • Your early development is carefully mapped through your apprenticeship journey with your learning focussed toward achieving an industry-recognised qualification that's recognised across the motor industry
  • This is the grounding for your future development within the network and opportunities exist once qualified to further develop your skills and to move into new roles

About Brooklands Automotive Limited

Porsche Service Centre Brooklands is unique among Porsche Centres in the UK. As the only dedicated Porsche Service Centre in the UK network, we offer an unrivalled resource for comprehensive Porsche Owner Services and Porsche Approved Pre-Owned vehicles.


What makes Porsche Service Centre Brooklands exceptionally skilled is over 30 years experience buying, selling, repairing and restoring Porsche cars. What makes us special is that our people live and breathe Porsche.


Located in Byfleet, Surrey, Porsche Service Centre Brooklands offers the very best Porsche experience and expertise. 

Skills they're looking for

Communication skillsIT skillsAttention to detailOrganisation skillsCustomer care skillsProblem solving skillsPresentation skillsAdministrative skillsNumber skillsAnalytical skillsLogicalTeam workingCreativeInitiativeNon judgementalPatience

Entry requirements

  • GCSE English (grade 4/C) — essential
  • GCSE Maths (grade 4/C) — essential

Where you'll work

  • PORSCHE SERVICE CENTRE BROOKLANDS, BROOKLANDS PLACE, 1 ABBOT CLOSE, BYFLEET, KT14 7JN

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