Automotive Parts Advisor Apprenticeship - Porsche M&A Coachworks Potters Bar
Steer Automotive Group Limited · Potters Bar · posted 27 July 2026
Wage
£16,640 a year
Hours
40 hours a week
Duration
1 Year 3 Months
Level
Intermediate (Level 2)
Standard
Supply chain warehouse operative (level 2)
Starts
1 September 2026
Closing date
31 August 2026
Positions
1
Apply on the official government service →No Apprentice League account needed — we never gate applications.
- Learn to identify and locate automotive parts using electronic catalogues, manuals, and computer systems
- Assist customers in-person, over the phone, and via email to fulfil their parts requirements and inquiries
- Collaborate with service technicians and mechanics to ensure accurate parts ordering and timely delivery
- Receive, inspect, and organise incoming parts shipments, ensuring accuracy and quality control
- Maintain inventory levels by monitoring stock levels, conducting regular audits, and placing replenishment orders as needed
- Utilise point-of-sale systems to process transactions, generate invoices, and manage customer accounts
- Provide product recommendations, technical advice, and pricing information to customers as needed
- Handle customer complaints and concerns professionally, striving to achieve satisfactory resolutions
- Uphold company policies and procedures regarding parts sales, returns, and exchanges
- Participate in training sessions and workshops to enhance product knowledge, customer service skills, and industry awareness
Your training
Supply Chain Warehouse Operative Level 2 Apprenticeship Standard:
- The programme typically lasts 12-14 months dependant on the career path chosen and you'll achieve a nationally recognised qualification
- All of our apprentices are employed through the Dealer Network and attend week-long block training at our state-of-the-art Porsche Training Centre in Slough
- Block training is complemented by a combination of regular coaching visits from one of our experienced coaches as well as Virtual Classroom sessions and E-Learning modules
- Please ensure you have copies of your GCSE, Scottish National (if applicable), and Functional Skills certificates, as we may request to see them during the application process
Where it leads
- There are lots of opportunities to develop your career within our expanding Dealer Network
- Your early development is carefully mapped through your apprenticeship journey with your learning focussed toward achieving an industry-recognised qualification that's recognised across the motor industry
- This is the grounding for your future development within the network and opportunities exist once qualified to further develop your skills and to move into new roles
About Steer Automotive Group Limited
Located in Potters Bar, M&A Coachworks is proud to be the chosen partner for Porsche Centre Hatfield body repairs for Porsche cars in Hertfordshire. M&A Coachworks will take care of everything from a minor scratch to a major accident repair to your prestige car.
Skills they're looking for
Communication skillsIT skillsAttention to detailOrganisation skillsCustomer care skillsProblem solving skillsPresentation skillsAdministrative skillsNumber skillsAnalytical skillsLogicalTeam workingCreativeInitiativeNon judgementalPatience
Entry requirements
- GCSE English (grade 4/C) — essential
- GCSE Maths (grade 4/C) — essential
Where you'll work
- Unit 22 Cranborne Industrial Estate, Cranborne Rd, Potters Bar, EN6 3JN
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