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Business Admin Apprenticeship

Church View Surgery · Plymouth · posted 7 September 2026

Wage
£15,600 a year
Hours
37.5 hours a week
Duration
1 Year 6 Months
Level
Advanced (Level 3)
Standard
Business administrator (level 3)
Starts
1 October 2026
Closing date
30 September 2026
Positions
1

Apply on the official government service →No Apprentice League account needed — we never gate applications.

Administration

  • To have a thorough working knowledge of all practice clinical and administrative procedures
  • To work in accordance of written practice & reception protocols
  • Filing post electrically in medical records as and when necessary
  • Scan paperwork onto clinical system and workflow to appropriate person
  • Registering new patients following registration protocol

Reception

  • To ensure that all visitors and telephone callers to the practice are greeted professionally
  • To ensure that all telephone calls are managed appropriately
  • Administering / handing requests for patient prescriptions, ensuring the required checks are undertaken at that time
  • Be able to cover all other receptionists’ generic administrative duties and responsibilities in times of staff absences / sickness
  • Undertake the administration and printing of patient prescription requests as per GP / Reception protocols
  • Receiving specimens from patients ensuring all their details have been recorded and appropriate follow up timescales advised.
  • Tidying waiting room after surgery, ensuring premises are kept tidy between visits from the cleaning staff, tidy and sort magazines and leaflets, discarding old and damaged items as necessary

Your training

Level 3 Business Administration Standard.

You will attend sessions as part of your off the job training throughout your apprenticeship. Most aspects of your training will be delivered on site by the employer, where you will gain all the skills, knowledge and experience to assist you in this role. Your duties will vary from day to day, and throughout your on site learning process you will work closely with experienced members of staff.

You will have regular visits from your designated assessor, who will help you and monitor your progress throughout your apprenticeship programme.

Where it leads

A full-time job may be offered to the right candidate on completion of their apprenticeship for either an administrator or should the candidate wish they can do further training.

About Church View Surgery

At Church View Surgery, they have doctors and nurses who deliver a wide range of NHS services to support their patients.

Skills they're looking for

Communication skillsAttention to detailOrganisation skillsCustomer care skillsAdministrative skillsTeam workingInitiativePatience

Entry requirements

  • GCSE English (grade 4) — essential
  • GCSE Maths (grade 4) — essential

Where you'll work

  • 30 HOLLAND ROAD, PLYMSTOCK, PLYMOUTH, PL9 9BW

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