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Business Administration and Reception Apprentice

United Kingdom Education & Faith Foundation · Oldham · posted 30 October 2026

Wage
£12,480 a year
Hours
30 hours a week
Duration
1 Year 6 Months
Level
Intermediate (Level 2)
Standard
Administration assistant (level 2)
Starts
30 November 2026
Closing date
21 November 2026
Positions
1

Apply on the official government service →No Apprentice League account needed — we never gate applications.

Reception duties: Welcome people accessing the charity for courses, appointments or meetings with staff, and direct them to the appropriate person.
Telephone and email enquiries: Answer incoming calls, respond to basic queries, take messages, transfer calls and forward emails to the relevant staff members.
Referral administration: Check incoming referrals, make initial telephone contact with service users, complete a basic initial assessment form and forward the information to the appropriate staff member for follow-up.
Practical support for service users: Prepare basic food parcels and clothing packs for individuals accessing the charity’s services.
Promotional materials: Create simple posters and promotional materials to advertise the charity’s services and activities.

Your training

Off the job training will take place at Oldham College and at work 

Where it leads

Continued employment for the right candidate

About United Kingdom Education & Faith Foundation

UKEFF (UK Education & Faith Foundation) is a registered charity based in Oldham town centre but working regionally and in some cases nationally. UKEFF was set up to educate the community to break down social and economic barriers and create harmony. Over the years the work of UKEFF has expanded to support communities facing poverty and lack of access to support, be it welfare benefits, education or navigating the legal system.
UKEFF has since 2015 ran the Oldham Food Aid Hub which has been the lifeline for the local community to self-refer or be referred in by organisations, to access crisis support and ongoing support be it, food, clothing or financial support through our voucher scheme.
Our team is made up of staff and volunteers who strive for the betterment of our community.

Skills they're looking for

Communication skillsIT skillsAttention to detailOrganisation skillsCustomer care skillsProblem solving skillsAdministrative skillsLogicalTeam workingInitiativeNon judgementalPatience

Entry requirements

  • GCSE English and Maths (grade Grades 9-4 (A*-C)) — essential

Where you'll work

  • 72 YORKSHIRE STREET, OLDHAM, OL1 1SR

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