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Business Administration Apprentice

Get Set UK · Crawley · posted 11 September 2026

Wage
£18,000 a year
Hours
35 hours a week
Duration
1 Year 3 Months
Level
Advanced (Level 3)
Standard
Business administrator (level 3)
Starts
1 October 2026
Closing date
30 September 2026
Positions
1

Apply on the official government service →No Apprentice League account needed — we never gate applications.

Your day-to-day job:

  • Reception Duties: Acting as front of house for the Crawley office; greeting visitors, answering calls, and managing correspondence
  • Administrative Support: Providing general office support such as filing, scanning, and document handling
  • Telephone Support: Making outbound calls to clients and answering incoming queries
  • Diary Management: Scheduling appointments, meetings, and maintaining calendars for the team
  • Customer Service: Ensuring all visitors and callers are dealt with professionally and efficiently
  • Contract Support: Assisting with administrative duties related to the RESTART Scheme
  • Information, Advice & Guidance (Basic IAG): Providing initial guidance to clients when needed

Essential Skills:  

  • Confident telephone manner
  • Excellent IT skills (Microsoft Office)
  • Good organisational and time management abilities
  • Ability to manage diaries and schedule appointments

Your training

  • You will achieve the Level 3 Business Administration Apprenticeship Standard
  • There will be workshops to attend via Teams
  • You will have a mentor for one to one teaching and learning
  • In-house training will be given to support specifics of the role

Where it leads

There will be ongoing opportunities for career progression and professional development for the right candidate upon completion of the apprenticeship for the right candidate.

About Get Set UK

Get Set UK is part of Palladium, a global organisation with over 60 years’ experience delivering large-scale social and economic programmes. 

Get Set UK is more than just an employment services provider; we’re here to nurture potential and help people move towards a better tomorrow. We support people to make positive changes in their lives and believe people should be able to fulfil their potential, whatever their circumstances.

Our mission is to empower, ignite opportunities, support resilience and nurture career success for everyone. Everything we do is about helping people get access to the support and training they need to find rewarding work and move their lives forward

 

Things to consider

You will need a DBS. This will be applied for by the company.

Skills they're looking for

Communication skillsIT skillsAttention to detailOrganisation skillsCustomer care skillsProblem solving skillsAdministrative skillsAnalytical skillsLogicalTeam workingInitiativeNon judgementalPatience

Entry requirements

  • GCSE English (grade 4) — essential
  • GCSE Maths (grade 4) — essential

Where you'll work

  • 9 Gleneagles Court, Brighton Road, Crawley, West Sussex, RH10 6AD

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