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Business Administration Apprentice

Heating & Process Engineering Services LTD · Derbyshire · posted 11 September 2026

Wage
£15,392 a year
Hours
37 hours a week
Duration
1 Year
Level
Intermediate (Level 2)
Standard
Administration assistant (level 2)
Starts
26 October 2026
Closing date
9 October 2026
Positions
1

Apply on the official government service →No Apprentice League account needed — we never gate applications.

  • Transfer information on paper onto the computer database
  • Update existing database with the new information
  • Take customer, client or patient details to add to a database and create new job records
  • Create and update spreadsheets word documents
  • Process invoices and orders
  • Organise and file paperwork correctly and follow data confidentiality processes, filing of paper records
  • Reception duties greeting customers and suppliers, face to face
  • Support office admin staff duties
  • Be proficient in using Microsoft Office especially Word, Outlook and Excel and the ability to learn new software quickly
  • Scan and file documents onto a database
  • Scheduling diaries and contact customer to organise appointments
  • Liaise with engineers to order parts and distribute work via calls and the business WhatsApp
  • To carry out photocopying as required
  • Managing emails and respond to routine correspondence
  • Managing incoming emails, phone calls and general enquires, ensuring timely responses and escalation where required
  • Dealing with incoming stock and parts
  • Subject to experience and competence, you may be required to undertake other duties as per the company requirements e.g. hoover, empty bins, tidy the offices and office areas etc to cover for a cleaner. Make drinks for visitors etc.

Where it leads

The ideal learner has the opportunity to progress on to a Business Admin Level 3.

About Heating & Process Engineering Services LTD

Heating and Process Engineering Services Ltd are a gas and plumbing specialist. We provide servicing, installation of all types of heating and mechanical services to commercial companies.

Things to consider

We are located on a industrial estate and not on a main route. If you get a bus it will then be a 20 mins walk in all weathers. 

Skills they're looking for

Communication skillsIT skillsAttention to detailOrganisation skillsCustomer care skillsAdministrative skillsNumber skillsTeam workingInitiativeWork to strict deadlinesFlexible and open to changeFace to face experience

Entry requirements

  • GCSE English (grade 4) — essential
  • GCSE Maths (grade 4) — essential

Where you'll work

  • CROMPTON ROAD INDUSTRIAL ESTATE, ILKESTON, DERBYSHIRE, DE7 4BG

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