Business Administration Apprentice
The Balsam Centre · Wincanton · posted 9 September 2026
Apply on the official government service →No Apprentice League account needed — we never gate applications.
The Main Responsibilities of the Post Holder are to :
- Provide administrative support to colleagues across multiple departments.
- Welcome visitors to The Balsam Centre and provide a professional reception service.
- Answer telephone, email and face-to-face enquiries, directing requests appropriately.
- Support the Finance Manager with basic bookkeeping administration, data entry, processing records and maintaining accurate financial information.
- Assist with room bookings, diary management and meeting arrangements.
- Maintain electronic and paper filing systems, ensuring records are accurate, secure and compliant with data protection requirements.
- Support recruitment, onboarding and general HR administration activities.
- Assist with volunteer administration, record keeping and communications.
- Support facilities management activities, including obtaining supplier quotations, coordinating maintenance requests and maintaining records.
- Assist with communications and marketing administration, including updating information and maintaining communication records.
- Support quality assurance processes, data collection, reporting and monitoring activities.
- Use Microsoft Office and other business systems to produce correspondence, reports, spreadsheets and records.
- Work collaboratively with staff, volunteers, partners and service users, demonstrating excellent customer service.
- Identify opportunities to improve administrative processes and contribute to continuous improvement activities.
- Undertake training and development activities required as part of the apprenticeship programme.
- Carry out any other duties appropriate to the role and level of responsibility.
Where it leads
On successful completion of the apprenticeship, there may be the opportunity to progress into a permanent administrative role within the organisation. The skills and experience gained will also provide a strong foundation for further apprenticeships, qualifications or specialist roles in business administration, finance, HR, facilities management, project support or charity administration.
About The Balsam Centre
The Balsam Centre is a community charity based in Wincanton, Somerset, supporting people to lead healthier and happier lives. We provide early years services, wellbeing support, community activities, advice services and volunteering opportunities that help individuals and families thrive within their local community.
Skills they're looking for
Where you'll work
- THE BALSAM CENTRE, BALSAM PARK, WINCANTON, BA9 9HB
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