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Business Administration Apprentice

Together Housing Association Limited · Blackburn · posted 16 October 2026

Wage
£15,392 a year
Hours
37 hours a week
Duration
1 Year 8 Months
Level
Advanced (Level 3)
Standard
Business administrator (level 3)
Starts
11 January 2027
Closing date
20 November 2026
Positions
1

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  • Maintain accurate and up-to-date vehicle records, ensuring all documentation relating to tax, insurance, MOTs, servicing, and repairs is correctly recorded, stored, and accessible for audit and compliance purposes
  • Manage the fleet inbox, responding to queries, allocating actions, and ensuring requests are dealt with in a timely and organised manner
  • Collect, input, and manage fleet data, including mileage, fuel usage, defects, and servicing schedules, ensuring data accuracy across all systems
  • Support the analysis of fleet data to identify trends, highlight potential issues, and contribute to performance improvements and cost efficiencies
  • Assist in the allocation of vehicles to services and departments, supporting effective fleet utilisation and ensuring vehicles are assigned in line with operational needs
  • Monitor vehicle utilisation and availability, helping to identify underuse, overuse, or opportunities to optimise fleet efficiency and vehicle allocation
  • Assist in the end-to-end vehicle procurement process, including supporting tender activities, liaising with suppliers, and coordinating the delivery, allocation, and onboarding of new vehicles
  • Ensure all fleet activities are carried out in line with company policies and relevant legal, safety, and environmental regulations, escalating any compliance concerns where necessary
  • Act as a key point of contact for drivers and internal stakeholders, responding to queries, providing guidance, and coordinating resolutions in a timely and professional manner
  • Support the management of vehicle-related incidents, including assisting with investigations, gathering information, and maintaining accurate records
  • Assist with the administration and processing of parking fines, penalties, and S172 notices, ensuring timely responses and accurate record keeping
  • Support vehicle inductions, ensuring drivers are familiar with vehicle features, safety requirements, and company policies
  • Assist in arranging and coordinating driver assessments and training, liaising with internal teams and external providers where required
  • Assist in the preparation and production of regular and ad hoc reports on fleet performance, utilisation, costs, and compliance metrics
  • Identify opportunities for continuous improvement and support initiatives aimed at increasing operational efficiency, reducing costs, and enhancing service delivery
  • Coordinate and support the booking of vehicle maintenance, servicing, inspections, and MOTs, ensuring minimal vehicle downtime and disruption to services
  • Assist in the administration, maintenance, and ongoing development of fleet management systems and tools, ensuring accurate data input and effective system use
  • Record, maintain, and update fleet-related processes and procedures to ensure information remains accurate, current, and aligned with organisational and compliance requirements
  • Support the end-to-end process of hiring and off-hiring vehicles, including coordinating availability, updating records, and ensuring all documentation and compliance requirements are accurately completed
  • Complete, fill in, and accurately save all required fleet-related paperwork and digital records, ensuring documentation is correctly filed, easily retrievable, and compliant with organisational procedures

Key Working Relationships.

On a day-to-day basis, the apprentice will interact with:

  • Fleet Management team members and managers
  • Vehicle drivers and internal staff across various departments
  • External suppliers, including garages, maintenance providers, and vehicle manufacturers
  • Internal stakeholders involved in procurement and operations
  • Mentors and training providers supporting the apprenticeship programme

Your training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

Where it leads

Permanent Role.

About Together Housing Association Limited

The role sits within the organisation’s central fleet function, which supports a wide range of in-house services by managing a fleet of approximately 500 vehicles across the North of England.

As part of the Fleet Management department, you will play a key supporting role in ensuring vehicles are safe, compliant, cost-effective, and ready for operational use. This apprenticeship is designed to provide hands-on experience alongside a structured training programme, helping you build a strong foundation in business administration, fleet operations, and transport logistics. You will gain insight into how fleet services contribute to the wider organisation and its day-to-day service delivery.

 

Skills they're looking for

Communication skillsIT skillsAttention to detailOrganisation skillsCustomer care skillsProblem solving skillsPresentation skillsAdministrative skillsLogicalTeam workingCreativeInitiativePatiencePhysical fitness

Entry requirements

  • GCSE English (grade 4/L2 Functional Skills) — essential
  • GCSE Maths (grade 4/L2 Functional Skills) — essential

Where you'll work

  • Prospect House, Wharf Street, Blackburn, BB1 1JD

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