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Business Administration Apprenticeship

The Garth Surgery · Guisborough · posted 20 August 2026

Wage
£17,550 a year
Hours
37 hours a week
Duration
1 Year 6 Months
Level
Advanced (Level 3)
Standard
Business administrator (level 3)
Starts
1 October 2026
Closing date
30 September 2026
Positions
1

Apply on the official government service →No Apprentice League account needed — we never gate applications.

The following are the core responsibilities of the receptionist. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:

a. Maintaining and monitoring the practice appointment system

b. Process personal, telephone and e-requests for appointments

c. Answer incoming phone calls, transferring calls or dealing with the callers request appropriately

d. Signpost patients to the correct service

e. Initiating contact with and responding to, requests from patients, team members and external agencies

f. Read code data on Systmone as per the practice workflow

g. Photocopy documentation as required

h. Provide administrative support for the GPs’ and Nurses

In addition to the primary responsibilities, the medical receptionist may be requested to:

a. Support administrative staff, providing cover during staff absences

b. Issue repeat prescriptions in line with protocol

c. Scanning of patient related documentation and attaching scanned documents to patient’s healthcare records

d. Complete opening and closing procedures in accordance with the duty rota

e. As required support in the management of repeat prescriptions, ensuring they are processed accurately and efficiently

f. Provide administrative support within clinics (Influenza or Child Immunisations)

g. Ensure that start of the day procedures (opening up) and end of the day procedures (closing and securing the practice) are completed appropriately.

 

 

Your training

This is an apprenticeship of 18 months duration.  Training for Level 3 NVQ in Business Administration will be provided one day per week off site at Redcar and Cleveland College.  

Where it leads

Opportunity for a full time role following completion of apprenticeship 

About The Garth Surgery

The Garth Surgery is an NHS GP practice located on Rectory Lane in Guisborough, Cleveland (TS14 7DJ), with phone number 01287 632206. It is open Monday to Friday from 8:00 AM to 6:30 PM, accepts new patients, and offers online triage, nursing services, and chronic disease management. The Garth Surgery in Guisborough is rated Good overall by the Care Quality Commission.

Skills they're looking for

Communication skillsIT skillsOrganisation skillsCustomer care skillsProblem solving skillsAnalytical skillsTeam workingNon judgementalPatienceCompetent in the use of OfficeEffective time managementAbility to work as a teamAbility to work independentlyGood interpersonal skillsAbility to follow policyPolite and confidentFlexible and cooperativeMotivatedForward thinkerHigh levels of integrityEmpathetic and sensitiveAbility to work under pressureFlexible to work outside hours

Entry requirements

  • GCSE English (grade (Grade A*-C/9-4)) — desired
  • GCSE Maths (grade (Grade A*-C/9-4)) — desired

Where you'll work

  • THE GARTH SURGERY, RECTORY LANE, GUISBOROUGH, TS14 7DJ

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