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Business Administrator Apprentice

Sme Local CIC · Croydon · posted 25 August 2026

Wage
£20,750 a year
Hours
35 hours a week
Duration
1 Year 6 Months
Level
Advanced (Level 3)
Standard
Business administrator (level 3)
Starts
1 October 2026
Closing date
30 September 2026
Positions
2

Apply on the official government service →No Apprentice League account needed — we never gate applications.

  • Providing day-to-day administrative support to the team.
  • Managing emails, correspondence and routine enquiries.
  • Maintaining accurate and up-to-date records and databases.
  • Preparing documents, reports, presentations and other business information.
  • Organising meetings, appointments and events.
  • Preparing agendas, taking notes and recording actions where appropriate.
  • Updating spreadsheets and carrying out basic data analysis.
  • Supporting the production of reports and management information.
  • Maintaining electronic and paper filing systems in line with organisational procedures.
  • Assisting with the processing and monitoring of administrative requests.
  • Supporting colleagues with projects and business activities.
  • Communicating professionally with internal and external stakeholders.
  • Responding to enquiries and directing queries to the appropriate person or team.
  • Following organisational policies, procedures and confidentiality requirements.
  • Using a range of digital systems and Microsoft Office applications.
  • Identifying opportunities to improve administrative processes and ways of working.
  • Prioritising tasks and managing your workload effectively.
  • Undertaking other reasonable administrative duties appropriate to the role and level of the apprenticeship.

Where it leads

As a community interest company, we participate in various community events and there will be an expectation for attendance at some but not all of these.

In addition, client management is a key element of our business and therefore it is expected individuals will be able to attend external meetings/events/gatherings with clients.

About Sme Local CIC

SME LOCAL CIC is a community-focused organisation committed to supporting local businesses, communities, education, enrichment and wider economic and social development.

The organisation works across a range of projects and initiatives that require effective communication, audience engagement and digital promotion.

The Business Administrator Apprentice will play an important role in supporting SME LOCAL CIC's continued development of its administration process and supporting the requirements of a fast paced organisation are continually me, whilst also supporting the organisation to communicate effectively with local businesses, partners, learners, communities and other stakeholders.

Things to consider

SME Local CIC is a fast-paced agile organisation, with individuals coming together from various backgrounds. We are passionate about who we are and what we deliver for client and the community. Successful candidates must share this passion and full embrace the values of our business.

Skills they're looking for

Communication skillsAttention to detailOrganisation skillsAdministrative skillsTeam workingCreative

Entry requirements

  • GCSE English (grade 4) — essential
  • GCSE Maths (grade 4) — essential

Where you'll work

  • C V A RESOURCE CENTRE, 82 LONDON ROAD, CROYDON, CR0 2TB

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