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Business Support Apprentice

Kent County Council · Ashford · posted 1 September 2026

Wage
£20,007 a year
Hours
37 hours a week
Duration
1 Year 6 Months
Level
Advanced (Level 3)
Standard
Business administrator (level 3)
Starts
5 October 2026
Closing date
20 September 2026
Positions
1

Apply on the official government service →No Apprentice League account needed — we never gate applications.

  • To undertake the day to day administrative and business support functions of the team and the wider service including the monitoring of emails and telephone messages for team members.
  • Make best use of all available software to produce a wide range of documents and presentations to defined standards; checking and amending documentation to ensure it is free from errors.
  • To act as a point of contact to ensure that internal staff, partners and members of the public who contact the team are dealt with efficiently and consistently. This will include dealing with queries, assessing the nature of telephone calls, referring them to the appropriate person, and receiving visitors in a courteous, prompt and efficient manner.
  • To input and maintain accurate electronic records on relevant data recording systems, including information management systems, databases, and electronic filing systems.
  • Undertake administrative tasks, such as photocopying, processing mail, maintain filing systems, maintaining office equipment, and updating information.
  • Undertake the apprenticeship training including NVQ in Business Administration and attend any relevant training when the opportunity arises to further develop employability skills.

Where it leads

Upon completion of your apprenticeship, you will have the chance to move into a permanent role as a Business Support Officer within the team, at KSC pay grade on the Kent Scheme, with the starting salary of £26,956. While there is an opportunity for a permanent position, securing the role is contingent upon successfully passing the interview, assessment, and meeting the role criteria. This means that we will keep the post open for you, but you must complete all required steps to secure the position.          

About Kent County Council

Kent County Council is a county council that governs most of the county of Kent in England. It is the upper tier of elected local government. Below are 12 district councils and around 300 town and parish councils. The county council has 81 elected councillors. The chief executive and chief officers are responsible for the day-to-day running of the council.

Things to consider

You will work within our well-established team of Business Support Officers and our Business Support Lead. Whilst we do have some criteria outlined on the job description, we are more interested in your potential and would love to hear from you whatever your current level of experience. 

Skills they're looking for

Communication skillsIT skillsOrganisation skillsAdministrative skillsTeam workingInitiative

Entry requirements

  • GCSE English (grade 4 or above) — desired
  • GCSE Maths (grade 4 or above) — desired

Where you'll work

  • Kroner House, The Eurogate Business Park, Ashford, TN24 8XU

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