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Customer Logistics Apprentice

Worcester Bosch · Worcester · posted 13 July 2026

Wage
£16,224 a year
Hours
39 hours a week
Duration
1 Year 6 Months
Level
Advanced (Level 3)
Standard
Business administrator (level 3)
Starts
7 September 2026
Closing date
7 August 2026
Positions
1

Apply on the official government service →No Apprentice League account needed — we never gate applications.

  • Accurately process all customer purchase orders, electronically and manually with the support of digital tools.
  • Act as a key contact for supply chain enquiries (via phone, e-mail and Microsoft Teams) relating to part numbers, pricing, product availability, delivery status, product identification and basic compatibility.
  • Maintain first-class phone availability with minimum customer waiting time.
  • Strive to achieve and maintain departmental KPI targets including call reachability of > 98.5% and >99% sales order accuracy.  

Where it leads

  • Training on full product range
  • Factory tour
  • Full training on inbound and outbound call handling
  • All departmental tasks
  • All software and applications used

About Worcester Bosch

Worcester Bosch is a major heating and hot water appliance manufacturing company.

Skills they're looking for

Communication skillsIT skillsAttention to detailOrganisation skillsCustomer care skillsProblem solving skillsAdministrative skillsLogicalTeam workingInitiativeNon judgementalPatience

Entry requirements

  • GCSE English (grade 4) — essential
  • GCSE Maths (grade 4) — essential

Where you'll work

  • Cotswold Way, Warndon, Worcester, WR4 9SW

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