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Customer Service Administrator Apprentice

VR Bathrooms · Cookham Road · posted 20 October 2026

Wage
£14,560 a year
Hours
35 hours a week
Duration
1 Year 6 Months
Level
Advanced (Level 3)
Standard
Business administrator (level 3)
Starts
16 November 2026
Closing date
13 November 2026
Positions
1

Apply on the official government service →No Apprentice League account needed — we never gate applications.

  • Answering incoming calls and taking & processing orders
  • Providing administrative support to our Sales Representatives and General Manager.
  • Liaising with our secondary depot and overseeing orders from start to finish
  • Working closely with and supporting our Operations Coordinator
  • Looking after our customers and handling all aspects of customer service
  • Keeping on top of details, solving problems and making sure everything runs smoothly

Your training

  • At work on the job training and monthly online virtual masterclasses with the training provider

Where it leads

  • Full time role at the business that the apprentice is at
  • Customer service administrator
  • Senior administrator

About VR Bathrooms

  • We are a family run business with strong core values in an ever-changing world.

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    Our mission is simple, supply a variety of leading luxury bathroom products with the latest contemporary designs at affordable prices. Our products demonstrate comfort, reliability and practicality without compromising on quality whatsoever.

Things to consider

  • Confident and professional on the phone
  • Excellent written and verbal communication skills
  • Organised, reliable and great at managing their time
  • Can multitask and prioritise effectively
  • Proactive and resourceful when problems arise
  • A positive, can-do attitude
  • Can use Microsoft Office packages

Skills they're looking for

Communication skillsIT skillsAttention to detailOrganisation skillsCustomer care skillsProblem solving skillsAdministrative skillsNumber skillsAnalytical skillsLogicalTeam workingInitiativeNon judgementalPatienceOrganised

Entry requirements

  • GCSE English (grade 4 or above) — essential
  • GCSE Maths (grade 4 or above) — essential

Where you'll work

  • VR Bathrooms, Units 1-2 Waterside Park, Cookham Road, Bracknell, RG12 1RB

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