Customer Service Apprentice
BM Vehicles · Ware · posted 27 July 2026
Wage
£18,720 a year
Hours
45 hours a week
Duration
1 Year 6 Months
Level
Advanced (Level 3)
Standard
Customer service specialist (level 3)
Starts
1 September 2026
Closing date
14 August 2026
Positions
1
Apply on the official government service →No Apprentice League account needed — we never gate applications.
- Be the first point of contact for customers visiting the dealership, greeting customers professionally and providing a welcoming first impression.
- Complete administrative tasks, such as; processing sales, payment reconciliation, marketing and accounting.
- Provide a high level of customer service, representing the organisation to a high standard.
- Assist customers with general enquiries and appointment bookings.
- Prepare vehicle handover packs and ensure all paperwork is complete.
- Escalate customer concerns as and when appropriate.
- Manage the reception area, ensuring it is clean, organised, and presentable.
Where it leads
Apprentices have opportunity to progress within the organisation to senior roles within customer service and administration or sales.
About BM Vehicles
BM Vehicles are a used car dealership based in Ware, Hertfordshire. Primarily selling used vehicles.
Skills they're looking for
Communication skillsIT skillsAttention to detailOrganisation skillsCustomer care skillsProblem solving skillsAdministrative skillsLogicalInitiative
Entry requirements
- GCSE English (grade Pass) — essential
- GCSE IT (grade Pass) — desired
- GCSE Maths (grade Pass) — desired
Where you'll work
- Red House Service Station, London Road, Ware, SG12 9LY