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Customer Service Apprentice

High Grove Beds LTD · West Yorkshire · posted 15 July 2026

Wage
£14,560 a year
Hours
35 hours a week
Duration
1 Year 3 Months
Level
Intermediate (Level 2)
Standard
Customer service practitioner (level 2)
Starts
1 September 2026
Closing date
14 August 2026
Positions
1

Apply on the official government service →No Apprentice League account needed — we never gate applications.

The Role & Your Responsibilities:

You will learn all about working in a busy sales department.

  • Dealing with customer queries
  • Responding to customers emails
  • Daily data entry of orders via sage
  • Transferring data from one source to another
  • Quality checking data entered by the team

Your training

You will work towards a Customer Service Practitioner level 2 and functional skills maths and English if required.

You will attend day release sessions at National Business College in Huddersfield, one day per fortnight.

Where it leads

On completion the successful candidate will have the opportunity to work towards a Business Administrator level 3 or Customer Service Specialist level 3 depending on job role.

About High Grove Beds LTD

Founded in 2002, Highgrove Beds Ltd is an established business that uses time honoured tradition and knowledge to produce high quality of mattresses and divans. Highgrove Beds is based in Liversedge, a small town in West Yorkshire which is easily accessible by public transport.

Things to consider

Please complete your application in detail

Skills they're looking for

Communication skillsIT skillsAttention to detailOrganisation skillsCustomer care skillsAdministrative skillsTeam workingInitiativeNon judgemental

Entry requirements

  • GCSE English (grade 4) — desired
  • GCSE Maths (grade 4) — desired

Where you'll work

  • HEADLANDS ROAD, LIVERSEDGE, WEST YORKSHIRE, WF15 6QA

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