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Customer Service Apprentice

Mattishall Golf Club LTD · Dereham · posted 13 July 2026

Wage
£16,640 a year
Hours
40 hours a week
Duration
1 Year
Level
Intermediate (Level 2)
Standard
Customer service practitioner (level 2)
Starts
3 August 2026
Closing date
31 July 2026
Positions
1

Apply on the official government service →No Apprentice League account needed — we never gate applications.

  • To support the general manager in the day to day running of the club
  • Be responsible for own training and development ie first aid
  • To assist with marketing ideas and initiatives
  • Support and work alongside the club professionals
  • Assist with maintaining stock levels within the pro shop and catering facilities and ensure stock is maintained.  Assist with stock-take quarterly on shop sales stock.  Annual stock-take required (31st October) for accounting of all stock
  • Liaise with suppliers
  • Work to encourage new members both to the Golf Club and Academy
  • Update manager with changes required with EPOS Now and liaise with EPOS Now with any issues
  • Ensure Trackman updates are on the system and liaise with Trackman with any issues, marketing new courses
  • Input into communications with members through personal contact, weekly members club systems emails and quarterly newsletters to all club users
  • Maintain course etiquette and rules.
  • To be aware of fire drills and health and safety

Where it leads

  • Potential full-time employment.

About Mattishall Golf Club LTD

Mattishall Golf club is located between Dereham and Norwich and is a club which provides lots of golfing options for players of all abilities and ages. Mattishall Golf Club provides a modern clubhouse which overlooks a 9-hole course that challenges experienced players, but is also a great course for those new to the game. Our driving range has six covered bays for you to learn, practice and play on.

Things to consider

An interest in golf is desirable but not essential

Skills they're looking for

Communication skillsIT skillsAttention to detailOrganisation skillsCustomer care skillsAdministrative skillsLogicalTeam workingPatience

Entry requirements

  • GCSE English (grade 4) — desired
  • GCSE Maths (grade 4) — desired

Where you'll work

  • 48 SOUTH GREEN, MATTISHALL, DEREHAM, NR20 3JY

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