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Customer Service Apprentice

Yghp Limited · Cannock · posted 4 September 2026

Wage
£14,560 a year
Hours
35 hours a week
Duration
1 Year
Level
Intermediate (Level 2)
Standard
Customer service practitioner (level 2)
Starts
5 October 2026
Closing date
20 September 2026
Positions
1

Apply on the official government service →No Apprentice League account needed — we never gate applications.

You will provide frontline support across:

  • Phone
  • Email
  • Digital channels

Function as a point of contact for:

  • Customer inquiries
  • Orders
  • Complaints
  • Logging information accurately into internal systems
  • Managing shared inboxes
  • Updating records

Where it leads

Progress to head of customer support or customer service agent/representative. Customer service specialist.

About Yghp Limited

YGHP is a market leader in the design and manufacture of high-quality heat interface units, delivering reliable and efficient solutions for modern heating systems. With a strong reputation built on performance and precision, we specialise in creating products that meet the exact demands of each project. Our ability to tailor solutions ensures that every client receives a system that integrates seamlessly, performs optimally, and stands the test of time.

 

Skills they're looking for

Communication skillsIT skillsAttention to detailOrganisation skillsCustomer care skillsProblem solving skillsPresentation skillsAdministrative skillsNumber skillsAnalytical skillsLogicalTeam workingCreativeInitiative

Entry requirements

  • GCSE Maths & English (grade 2-9 E-A*) — essential

Where you'll work

  • UNIT 9, HEMLOCK PARK, CANNOCK, STAFFORDSHIRE, WS11 7FB

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