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Customer Service/Hardware Support (EAC - Electronic Access Control) Apprenticeship (Willenhall)

Assa Abloy Limited · Willenhall · posted 23 June 2026

Wage
£15,600 a year
Hours
37.5 hours a week
Duration
1 Year
Level
Intermediate (Level 2)
Standard
Customer service practitioner (level 2)
Starts
7 September 2026
Closing date
17 August 2026
Positions
1

Apply on the official government service →No Apprentice League account needed — we never gate applications.

The successful candidate will learn our portfolio of Access Control products and support customers such as installers and partners mostly via telephone support but also through our online helpdesk tickets.  An excellent level of customer service is required, interest in hands on, installation and wiring would be ideal.  All products are low voltage but an interest in Electronics would also be an advantage.  Working as part of a small team in a workshop environment

Where it leads

There may be an opportunity for a full time position after successful completion of this apprenticeship.

About Assa Abloy Limited

Every day, we help you experience a safer and more open world. As the UK’s leading supplier of door opening solutions, we provide everything from mechanical and electromechanical locks, digital door locks and smart access solutions, high-security doors, fire doors, and high-performance hardware. Right from the earliest design stage, our products are developed to meet the very highest standards for performance, safety and security, while also meeting all relevant legislation and regulation requirements for the UK and Ireland.

Skills they're looking for

Communication skillsIT skillsAttention to detailOrganisation skillsProblem solving skillsAnalytical skillsTeam working

Entry requirements

  • GCSE Maths and English (grade A*-C (4-9)) — essential

Where you'll work

  • Assa Abloy, School Street, Willenhall, West Midlands, WV13 3PW

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