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Customer Service Level 2 Apprenticeship - Doggy Daycare Burton-On-Trent

Doggy Day Care Burton LTD · Burton-On-Trent · posted 10 September 2026

Wage
£12,480 a year
Hours
30 hours a week
Duration
1 Year
Level
Intermediate (Level 2)
Standard
Customer service practitioner (level 2)
Starts
27 September 2026
Closing date
26 September 2026
Positions
1

Apply on the official government service →No Apprentice League account needed — we never gate applications.

  • Meet and greet customers
  • Deal with customer enquiries 
  • Answer phones 
  • Sign dogs in and out
  • Care for and supervise dogs throughout the day 
  • Play with dogs
  • Keep play areas clean and tidy 
  • Assist with the deep cleaning of the unit twice per week
  • Shadow vet once per week to learn new skills
  • Feed dogs 
  • Administer light medications (fully supervised) 

Your training

  • Customer Service Practitioner Apprenticeship Level 2
  • 20% off-the-job training 
  • End point assessment 
  • Maths and English functional skills if required 
  • Dedicated skills coach who will attend the site to asses the apprentice.

Where it leads

A full-time position is available upon successful completion of apprenticeship and probationary period.

About Doggy Day Care Burton LTD

At Doggy Day Care Burton we look after your dog in a safe and secure indoor environment with plenty of mental stimulation. Your best friend is cared for as if its our own and we also offer a grooming service. we are located at the back of Burton college within easy reach of all public transport and town center.

Things to consider

This is a loud and physical environment, please think about this before applying.

Skills they're looking for

Communication skillsOrganisation skillsCustomer care skillsProblem solving skillsNumber skillsAnalytical skillsLogicalTeam workingCreativeInitiativeNon judgementalPatiencePhysical fitness

Entry requirements

  • GCSE English & maths (grade A*-C/ 4-9) — desired

Where you'll work

  • 30A Bond Street, Burton-On-Trent, DE14 3RZ

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