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Customer Service Level 2 Apprenticeship (Fitness)

Big Mak Publications LTD · Bedford · posted 15 July 2026

Wage
£14,560 a year
Hours
35 hours a week
Duration
1 Year 6 Months
Level
Intermediate (Level 2)
Standard
Customer service practitioner (level 2)
Starts
13 September 2026
Closing date
26 August 2026
Positions
1

Apply on the official government service →No Apprentice League account needed — we never gate applications.

Bodystreet is a fitness concept that operates in the area of "boutique fitness studios". These are small studios that concentrate on very specific wishes of certain target groups. Bodystreet is a specialist for training efficiency and uses electromuscular stimulation, or EMS for short. This technique originated from sports medicine and astronautics and is characterised by an extraordinarily efficient workout. Bodystreet is the world's market leader in EMS boutique studios

After thorough training, as a BodyStreet Trainer you will be involved in all areas of our business.

Helping with new client engagement

Demonstrating our unique workout

Delivering bespoke workout sessions to our clients

You will be happy to talk to enquirers about BodyStreet

Book trial sessions and deliver workout sessions for our clients

You will also be expected to muck in with every detail of the studio including cleaning the shower if that what it takes to have our boutique style studio looking at its very best for every client

Your training

  • Full Level 2 Customer Service Apprenticeship Standard
  • Fitness Instructor Qualification
  • Functional Skills Maths and English if required

 

Where it leads

We would hope to offer you a full time job as part of the Bodystreet Team once your apprenticeship is completed.

About Big Mak Publications LTD

Operating now for over 15 years, our 300 studios located across Europe uses the latest fitness technology (EMS – Electro Muscular Stimulation) to ensure even the busiest, de-motivated clients can achieve fitness results normally only reached by those going to the gym 3 or 4 times a week. Our once-a-week, 20-minute workout is all it takes for our clients to achieve their goals. We're not about large membership numbers, we’re all about being personal; personal service, personal training, personal goals. And that’s why we are thinking outside the box about the types of people we want to recruit. We want to hear from people who have a real interest and perhaps some experience in sport/fitness, hospitality or retail sectors and, if you fit with our culture, we will invest in you to get you qualified.

Things to consider

After thorough training, as a Bodystreet Trainer you will be involved in all areas of our business helping with new client engagement, demonstrating our unique workout and delivering bespoke workout sessions to our clients. The successful apprentice will work at both of sites based in Beford and Milton Keynes so the ability to travel is essential

Skills they're looking for

Organisation skillsPhysical fitnessCustomer care skillsAttention to detail

Entry requirements

  • GCSE Maths and English (grade 4) — desired

Where you'll work

  • The Arcade, Bedford, MK40 1NS

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