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Digital and AI Customs Apprentice

Maersk Line UK Limited · Liverpool · posted 3 August 2026

Wage
£15,600 to £24,784.50 a year
Hours
37.5 hours a week
Duration
1 Year 4 Months
Level
Advanced (Level 3)
Standard
Digital support technician (level 3)
Starts
25 September 2026
Closing date
18 September 2026
Positions
1

Apply on the official government service →No Apprentice League account needed — we never gate applications.

  • Learn how international customs processes support global trade.
  • Support the preparation and processing of customs declarations.
  • Assist Customs teams with administrative and operational activities.
  • Use digital systems to monitor shipments and customs activity.
  • Explore how Artificial Intelligence can improve productivity and customer service.
  • Help identify opportunities to automate repetitive tasks.
  • Create guides and resources to help colleagues use digital tools confidently.
  • Use Microsoft Copilot and other AI technologies to support daily work.
  • Analyse data to identify trends, opportunities and improvements.
  • Support digital improvement projects across the Customs function.
  • Build dashboards, reports and presentations to communicate insights.
  • Work with colleagues across Operations, Customer Experience and Technology teams.
  • Continuously look for smarter, faster and more efficient ways of working.

Your training

The AI & Digital Support programme integrates live and online workshops with self-paced learning, employing a guided discovery approach for individual learner contexts.

Learners are assigned a Digital Learning Consultant (DLC) for personalised coaching and support. These specialists ensure their successful progress, wellbeing, and readiness for assessments.

Apprentices will learn to use a variety of tools and technologies, including:

  • Microsoft 365
  • Microsoft Copilot
  • SaaS (Software as a Service) applications.

Where it leads

At Maersk, we're connecting and simplifying global trade.

You'll join a business that invests in its people, encourages innovation and gives you the opportunity to make a genuine impact from day one.

If you're excited by technology, curious about Artificial Intelligence and want to build a future-proof career in Customs, this apprenticeship is the perfect place to start.

About Maersk Line UK Limited

Are you curious about technology, passionate about solving problems and excited by the future of Artificial Intelligence?

At Maersk, we're transforming the world of global trade. As a Digital & AI Customs Apprentice, you'll become part of a forward-thinking team helping customers move goods around the world while learning how digital technology and AI are changing the customs industry.

Skills they're looking for

Communication skillsIT skillsProblem solving skillsAnalytical skillsLogicalTeam workingCurious and eager to learn

Entry requirements

  • GCSE Any subject (grade 4+ (A-C)) — essential
  • GCSE English (grade 3+ (A-C)) — essential
  • GCSE Maths (grade 3+ (A-C)) — essential

Where you'll work

  • The Plaza, 100 Old Hall Street, Liverpool, L3 9QJ

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