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HR Apprentice (The Dispute Service LTD)

The Dispute Service Limited · Hemel Hempstead · posted 13 August 2026

Wage
£19,747 a year
Hours
35 hours a week
Duration
1 Year 6 Months
Level
Advanced (Level 3)
Standard
HR support (level 3)
Starts
28 September 2026
Closing date
18 September 2026
Positions
1

Apply on the official government service →No Apprentice League account needed — we never gate applications.

Principal Responsibilities:

  • Support the maintenance of accurate and up-to-date employee records, ensuring HR data is complete and compliant with employment legislation and internal policies. This includes maintaining employee files and updating personal and employment information
  • Assist with the administration and upkeep of the holiday management system, ensuring organisational structures, employee details, and working patterns are accurately reflected at all times
  • Support the creation of reports from HR systems (including the HR database and holiday system) to provide meaningful management information as required
  • Provide general administrative support to the HR team across a range of HR activities and processes
  • Support with recruitment processes, including coordinating interviews and supporting onboarding and offboarding activities, ensuring all documentation is completed accurately and in a timely manner
  • Promote and communicate employee benefits, supporting colleagues in understanding available offerings
  • Assist in the preparation and delivery of accurate, timely, and relevant HR management information in line with business requirements
  • Respond to telephone, email, and written enquiries in a professional, timely, and customer focused manner, escalating queries where appropriate
  • Handle HR information with a high level of confidentiality, ensuring compliance with GDPR and always maintaining impartiality

NB:

  • No job description can be entirely comprehensive, and the jobholder will be expected to carry out such other duties as may be required from time to time and are broadly consistent with the job description and status of the post within the organisation

Where it leads

  • Fixed Term contract until end of apprenticeship
  • All job roles are advertised internally, and upon successful completion of the apprenticeship, the apprentice will be eligible to apply for a suitable position within the company

About The Dispute Service Limited

We are TDS. We were established in 2003 to operate tenancy deposit schemes across the UK and to provide dispute resolution services in relation to tenancy deposits. We now operate tenancy deposit schemes in England and Wales, Scotland, and Northern Ireland from our head office in Hemel Hempstead and our other offices in Glasgow and Belfast. In 2022 we also launched the New Homes Ombudsman Service. We are collaborative and forward-thinking with our colleagues and customers at the heart of everything we do. With our proven success, it is necessary to expand our team to ensure the services we offer continue to make a difference.

Things to consider

Job Knowledge and Understanding

  • Basic understanding of Human Resources or a strong interest in pursuing a career in HR
  • Awareness of confidentiality and data protection principles, including GDPR
  • Understanding of general office procedures and administrative processes

Communication

  • Ability to present information clearly and concisely, both verbally and in writing
  • Strong interpersonal skills, with the ability to communicate effectively with colleagues and stakeholders
  • Ability to build positive working relationships across different areas of the organisation

Equal Opportunities

  • Demonstrates a commitment to equality, diversity, and inclusion in the workplace

General Requirements

  • Ability to support the aims and objectives of the organisation
  • Ability to manage multiple tasks and prioritise effectively
  • Demonstrates good judgement and a proactive approach to problem-solving
  • Ability to work both independently and collaboratively within a team
  • Flexible and adaptable approach to work

Required behaviours and attitude

Applicants must be able to:

  • Demonstrate a commitment to delivering excellent customer service
  • Understand and promote fairness and consistency in all aspects of work
  • Show initiative and a willingness to make a positive contribution
  • Demonstrate the importance of teamwork and collaboration

Skills they're looking for

Communication skillsAttention to detailOrganisation skillsProblem solving skillsAnalytical skillsTeam workingAccuracyAble to plan and prioritiseWritten communication skillsOutlook, Word, ExcelPowerPointWillingness to learn HR systemEnthusiastic and motivatedReliable and flexiblePositive and proactiveAble to work independentlyProfessional and approachable

Entry requirements

  • A Level Educated to A-level/BTEC level 3 standard (grade A*-C) — essential

Where you'll work

  • The Maylands Building, Maylands Avenue, Hemel Hempstead Industrial Estate, Hemel Hempstead, HP2 7TG

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