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Hyundai Parts Advisor Apprenticeship - Bolton

West Riding Manchester (Hyde Time) · Bolton · posted 13 July 2026

Wage
£16,640 a year
Hours
40 hours a week
Duration
1 Year 3 Months
Level
Intermediate (Level 2)
Standard
Customer service practitioner (level 2)
Starts
20 August 2026
Closing date
13 August 2026
Positions
1

Apply on the official government service →No Apprentice League account needed — we never gate applications.

The Hyundai Apprenticeship Programme is designed to train and develop you in a way that enables you to learn the core elements of your job role using advancing technology as well as fostering an exceptional level of customer service.

This is an exciting role with first-class training and outstanding long-term career prospects. The comprehensive programme provides you with an exciting and challenging opportunity to achieve formal qualifications through extensive product training as well as building up confidence and gaining valuable work experience whilst undertaking the role.

Duties will include:

  • Working with customers to meet their requirements and giving advice on additional parts and services
  • Matching orders against stock items and sourcing parts, while offering competitive prices
  • Working as a team and independently to reach set goals and KPIs
  • Delivering fantastic customer service while remaining efficient and focused on your tasks
  • Incoming and outgoing call handling, face-to-face transactions, and IT-based communications
  • Managing goods in and out
  • Working with suppliers, placing orders or returns and processing paperwork accurately
  • Always working to a high level of customer service and remain courteous and police to customers

Your training

Candidates will work towards achieving Level 2 Customer Service Practitioner apprenticeship standard. They will also be required to study towards achieving Level 2 maths and English functional skills if they do not already hold equivalent qualifications.

https://www.instituteforapprenticeships.org/apprenticeship-standards/customer-service-practitioner-v1-1

Level 2 Customer Service Practitioner apprenticeship standard.

Standard Training will include:

  • Nationally recognised qualifications
  • IMI level 2 Certificate in Customer Service for the Automotive Industry
  • ATA Accreditation Customer Service Advisor
  • Bespoke Hyundai certified training
  • Regular in dealer review and assessment visits
  • Functional skills if needed

Where it leads

  • Possible permanent position on the completion of the apprenticeship
  • Further opportunities to develop career to become a fully qualified master technician and MOT tester
  • On completion of the apprenticeship the average salary of a light vehicle technician is anywhere between 24k-27k. While most experienced technicians may earn up to £33k per year

About West Riding Manchester (Hyde Time)

Welcome, esteemed motorist, to West Riding Hyundai, your trusted destination for exceptional new and used vehicles across Lancashire and West Riding. As you’re already here, you’re on the path to discovering unparalleled service and a superb selection of cars designed to meet every lifestyle and budget. From our friendly forecourts in Bolton, Bury, Colne, and Manchester, we are dedicated to providing a seamless and satisfying car-buying experience. Get ready to explore a world where quality, value, and customer care drive everything we do.

Things to consider

The candidate must be available to start as soon as possible and be able to travel to the workplace according to the working hours. The candidate must be able to attend the block release training weeks in Nottingham. The current National Minimum Wage (NMW) rate for apprentices is £5.28 per hour. This applies to 16-18-year-old apprentices and those aged over 18 in the first year of their apprenticeship. For all other apprentices the National Minimum wage appropriate to their age applies. The Minimum Wage for Apprentices applies to time spent on the job plus time spent training. * Please note that anyone under the age of 18 will only work a maximum of 40 hours per week. Any role which exceeds these hours on advert will be amended accordingly to fall in line with the legislation. * Please note that if the successful applicant is found prior to the closing date the vacancy maybe withdrawn early.

Skills they're looking for

Communication skillsAttention to detailOrganisation skillsCustomer care skillsProblem solving skillsNumber skillsAnalytical skillsLogicalTeam workingInitiativePatiencePhysical fitness

Entry requirements

  • GCSE Maths And English (grade 4) — essential
  • Motor Vehicle Technician Automotive (grade Level 2) — desired

Where you'll work

  • Bridgeman Street, Bolton, BL3 6BS

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