Tailor CV
☰ Menu

← All apprenticeships

ICT SUPPORT TECHNICIAN APPRENTICE

Sigma Pharmaceuticals PLC · Watford · posted 21 July 2026

Wage
£22,000 a year
Hours
37.5 hours a week
Duration
1 Year 5 Months
Level
Advanced (Level 3)
Standard
Information communications technician (level 3)
Starts
10 August 2026
Closing date
8 August 2026
Positions
2

Apply on the official government service →No Apprentice League account needed — we never gate applications.

Key Responsibilities:

  • Responding to customer calls to understand and address IT issues
  • Troubleshooting tech problems and providing support, both in person and over the phone
  • Developing the ability to resolve system and network issues
  • Setting up new user accounts, managing password resets, testing applications, and generating reports
  • Building and setting up hardware such as computers, laptops, and phone systems
  • Installing and configuring computer operating systems

What we’re looking for:

  • Someone who can explain technical concepts in simple terms
  • A problem solver with a logical mindset

Your training

  • ICT (Information Communications Technician) Level 3 Apprenticeship Standard
  • Functional Skills in maths and English, if required 
  • You will also receive full training and support from the Just IT Apprenticeship team to increase your skills
  • Your training will include gaining level 3 IT qualifications

Where it leads

  • Upon successful completion of this apprenticeship, further opportunities may be available to you within the company, but the experience and skills gained should prepare you for future progression within the industry

About Sigma Pharmaceuticals PLC

Founded in 1982, Sigma Pharmaceuticals plc is a family-owned business and one of the largest independent short-line pharmacy wholesalers in the UK. As an industry leader, Sigma is known for its comprehensive and competitive range of products, as well as exceptional customer service delivered to Independent Pharmacies, Dispensing Doctors, and Hospitals. Sigma also has a global reach through its export services, making it a key player in the pharmaceutical distribution industry.

Skills they're looking for

Communication skillsIT skillsAttention to detailOrganisation skillsCustomer care skillsProblem solving skillsPresentation skillsAdministrative skillsNumber skillsAnalytical skillsTeam workingCreativePatience

Entry requirements

  • GCSE English (grade 4/C and above) — essential
  • GCSE Math (grade 4/C and above) — essential

Where you'll work

  • Empire House, Chiltern Estate, Imperial Way, Watford, WD24 4YX

Similar apprenticeships