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ICT Technician Apprentice

European Electronique Limited · Oakfields Industrial Estate · posted 3 August 2026

Wage
£16,000 a year
Hours
37.5 hours a week
Duration
1 Year 5 Months
Level
Advanced (Level 3)
Standard
Information communications technician (level 3)
Starts
25 September 2026
Closing date
18 September 2026
Positions
1

Apply on the official government service →No Apprentice League account needed — we never gate applications.

  • Deliver first line technical support, troubleshooting, and remote monitoring services to customers and schools.
  • Log, manage, and resolve incidents through the Service Management System, ensuring SLA compliance.
  • Act as a key point of contact between customers, internal teams, and third-party suppliers.
  • Monitor support queues, escalate issues where required, and manage asset and change control activities.
  • Support project work and assist with additional duties requested by the Network Manager.
  • Complete training programmes and maintain compliance with Health & Safety, ISO, and company policies.
  • Maintain a professional, organised, and customer-focused working environment.

Your training

Why choose our Azure Cloud Support Specialist apprenticeship?

The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.

This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.

QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:

  • Learn on-premise and cloud-enabled technologies and services
  • Learn technical content that aligns to and is relevant to employers and the market
  • Gain an Azure Fundamentals qualification and a Microsoft 365 fundamentals qualification
  • Get an introduction to Windows, Linux and PowerShell

Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell.

Where it leads

90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.

About European Electronique Limited

European Electronique is a leading UK systems Integrator, specializing in the delivery of secure technology platforms including Hybrid IT, Cyber Security and Networking Infrastructure. Our innovative solutions are created in partnership with first class technology vendors and the vision of our customers provides the foundation on which we build. European Electronique specializes in designing and implementing solutions for public sector institutions including, Education, Healthcare and Local Government delivering key public services.

Skills they're looking for

IT skillsAttention to detailOrganisation skillsTeam workingNon judgemental

Entry requirements

  • GCSE any 3 subjects (grade 4+ (A*-C)) — essential
  • GCSE Maths & English (grade 3+ (D or above)) — essential

Where you'll work

  • Forward House, Oakwood, Oakfields Industrial Estate, Eynsham Oxon., OX29 4TT

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