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IT Apprentice

Alpha Omega Computers LTD · Batley · posted 21 October 2026

Wage
£16,640 to £26,436.80 a year
Hours
40 hours a week
Duration
1 Year 9 Months
Level
Advanced (Level 3)
Standard
Information communications technician (level 3)
Starts
23 November 2026
Closing date
13 November 2026
Positions
1

Apply on the official government service →No Apprentice League account needed — we never gate applications.

First-Line Technical Support:

  • Provide 1st line technical support as the primary point of contact for end user issues
  • Respond to IT support requests via phone, email, ticketing systems, or in person
  • Document resolution steps and maintain accurate records within the IT Knowledge Base

Network & Connectivity Support:

  • Troubleshoot network, Wi-Fi, VPN, and internet connectivity issues
  • Assist with fundamental cabling, patch panel mapping, and switch port testing
  • Support basic configuration and monitoring of local area network (LAN) devices and wireless access points

Systems & Infrastructure Maintenance:

  • Assist with backup checks and disaster recovery procedures to ensure data integrity and business continuity
  • Build, image, configure, and deploy desktop PCs, laptops, mobile devices, and peripherals
  • Manage user accounts, access permissions, and distribution lists across Active Directory
  • Perform routine maintenance, including software updates, antivirus deployment, and system patches

Professional Development & Personal Projects:

  • Undertake personal projects and develop technical skills during quieter periods to expand core IT knowledge

Your training

  • This is a full time role, which requires 2 full-sessions with Leeds City College per month, 1 session is taught at Print Works Campus, the second is taught remote/online

Where it leads

  • A full-time permanent contract is highly likely upon completion of the apprenticeship

About Alpha Omega Computers LTD

Based in Batley, Wakefield. We are ideally located to provide IT support in Leeds, Doncaster, Huddersfield, Sheffield, Wakefield and surrounding areas in the Yorkshire region. With 18 years of continuous operation we offer one of the most desirable specializations - Experience.

Skills they're looking for

Communication skillsAttention to detailDemonstrable passion for ITSkilled in Microsoft WindowsUnderstand hardware & Wi-Fi

Entry requirements

  • GCSE English (grade 4) — essential
  • GCSE Maths (grade 4) — essential

Where you'll work

  • UNIT 59, BATLEY BUSINESS & TECHNOLOGY, BATLEY, WEST YORKSHIRE, WF17 6ER

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