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IT Managed Services Apprentice

CTM Information Technology · Stow-cum-Quy · posted 9 July 2026

Applications closed 30 July 2026. Similar live vacancies below.

Wage
£18,800 a year
Hours
40 hours a week
Duration
1 Year 6 Months
Level
Advanced (Level 3)
Standard
Information communications technician (level 3)
Starts
10 September 2026
Closing date
30 July 2026
Positions
4
  • The apprenticeship at CTM is unlike any other. Apprentices will rotate through each of our four departments: Modern Work, Cybersecurity, Infrastructure and Artificial Intelligence.
  • In Modern Work, you will join our Helpdesk team and gain experience in user support and resolving issues along with provisioning new machines for users. There will also be an opportunity to assist in project work, which could involve migrating customers to Microsoft 365. Each day will be varied and the amount of experience you will gain will be immense.
  • During your time in Cybersecurity, you will learn how to protect an entire IT estate, identifying and defending against malicious activity from both within a network and the wider world.
  • When you join the Infrastructure team, you will find out how we install and support all the IT equipment that is behind the scenes and away from the day-to-day support of users. This will give you experience with Microsoft Windows Servers, both on-premises and within the Microsoft Azure cloud.
  • The final department is Artificial Intelligence, where you will help educate users about Microsoft Copilot and the various AI tools that are available for them to use.
  • Following the successful completion of the apprenticeship, there may be an opportunity to join the team in one of our departments full-time.

Your training

Information Communications Technician Level 3.

Where it leads

Following the successful completion of the apprenticeship, there may be an opportunity to join the team in one of our departments full-time.

About CTM Information Technology

We deploy, support and secure IT systems for businesses throughout the UK using Microsoft technologies.

Skills they're looking for

Communication skillsIT skillsAttention to detailOrganisation skillsCustomer care skillsProblem solving skillsAnalytical skillsTeam workingPatience

Entry requirements

  • GCSE English (grade C/4) — essential
  • GCSE Maths (grade C/4) — essential

Where you'll work

  • 5 Stow Court, Stow-cum-Quy, Cambridge, CB25 9AS

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