IT Support Apprentice (Driver) (Creative Networks)
Creative Networks LTD · Rochdale · posted 17 July 2026
Apply on the official government service →No Apprentice League account needed — we never gate applications.
What You’ll Do
- Provide 1st Line IT Support to our clients
- Monitor and maintain network and server infrastructure
- Handle calls, service tickets, and email requests through the Service Desk
- Deliver both remote and on-site technical support
- Respond quickly to system failures and technical issues
- Create and maintain process documentation
- Troubleshoot faults and ensure timely resolution
- Build and maintain strong client relationships
Work Arrangement:
This role is on-site (not remote).
Job Types: Full-time, Permanent, Apprenticeship.
This is the right fit for you, if you are:
Highly disciplined, self-motivated, and driven to succeed. You enjoy problem-solving, learning new systems, and helping people. You communicate clearly, adapt easily to new tools, and thrive in fast-paced environments. You take feedback positively and use it to grow your skills.
Your training
Estio apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, we’ve purposefully built our programmes around the real-world use of modern technology, so that the skills we create can be directly applied in the workplace.
Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience.
Successful completion of this apprenticeship gives you an accredited Level 3 Information Communications Technician qualification, with training in how to:
- Efficiently operate and control your ICT infrastructure – physical or virtual hardware, software, network services and data storage
- Use infrastructure management tools to automate the provisioning,testing, deployment and monitoring of infrastructure components
- Prioritise systems support tasks and monitor and maintaining system performance
- Maintain regulatory, legal and professional standards
- Support the information systems needs for your business
Where it leads
Potential for a full time position on completion of apprenticeship.
About Creative Networks LTD
Creative Networks UK is a growing managed service provider dedicated to delivering reliable IT solutions and outstanding customer support.
Things to consider
- A full UK driving licence (on-site maintenance is required)
- Good understanding of Microsoft Windows operating systems
- Familiarity with routers, networking equipment, andtroubleshooting wired/wireless networks
- Strong grasp of TCP/IP principles
Skills they're looking for
Entry requirements
- GCSE Minimum of 5 GCSE’s including Maths and English (grade (4/C or above)) — essential
Where you'll work
- Moss Bridge House, Moss Bridge Road, Rochdale, OL16 5EA
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