IT Support Apprentice
Pembroke College · Cambridge · posted 30 October 2026
Apply on the official government service →No Apprentice League account needed — we never gate applications.
- Provide day-to-day IT support to students, Fellows and staff
- Assist with diagnosing, maintaining, upgrading and replacing hardware and software
- Monitor and record the performance and behaviour of IT systems
- Carry out basic printer maintenance, including replenishing supplies and resolving common faults
- Support the management and maintenance of the College network and computing facilities
- Assist with server room hardware status checks and reporting
- Support the setup and operation of audiovisual (AV) equipment
- Help prepare and provide IT equipment for projects and events
- Maintain accurate documentation and records of work completed and knowledge gained
- Attend training courses, seminars and meetings as part of your professional development
Your training
The programme integrates live and online workshops with self-paced learning, employing a guided discovery approach for individual learner contexts.
Learners are assigned a Digital Learning Consultant (DLC) for personalised coaching and support. These specialists ensure their successful progress, wellbeing, and readiness for assessments.
Where it leads
90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.
About Pembroke College
Pembroke College, one of the constituent colleges of the University of Cambridge, provides a world-class academic environment for students, Fellows and staff, supported by a modern IT infrastructure that underpins teaching, research and administrative services.
Skills they're looking for
Entry requirements
- GCSE 3 of any subject (grade 4+ (A* - C)) — essential
- GCSE Maths & English (grade 3+ (D or above)) — essential
Where you'll work
- PEMBROKE COLLEGE, CAMBRIDGE, CB2 1RF
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