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L3 Business Administration Apprenticeship

OMC Ford and Changan Accrington Garage · Accrington · posted 16 July 2026

Wage
£17,680 a year
Hours
42.5 hours a week
Duration
1 Year 8 Months
Level
Advanced (Level 3)
Standard
Business administrator (level 3)
Starts
1 October 2026
Closing date
1 September 2026
Positions
1

Apply on the official government service →No Apprentice League account needed — we never gate applications.

  • Act as the primary front of house contact for customers seeking vehicle service and repair
  • Provide excellent customer service by addressing enquiries and concerns promptly and professionally
  • Schedule service appointment and manage the workflow of the service department
  • Assist customer in understand their vehicles needs and recommend appropriate services.
  • Handle cash and credit card transactions accurately and maintain records for finance teams.
  • Seek opportunities to upsell services or products that may benefit customer vehicles
  • Effectively ensure customers are promptly notified and options discussed in relation to further work requirements, advising costs and timescales
  • Provide data reporting to service manager as required
  • Support to complete internal departmental projects for business improvement, to be assigned during the apprenticeship program.
  • Input data to the companies sector specific software and government portals for MOT outcomes etc.

Your training

Blackburn College.

Where it leads

Permanent role as a qualified Dealership Service Advisor for Ford and Changan vehicles.

About OMC Ford and Changan Accrington Garage

OMC Ford & Changan Accrington is a well-established, family-run dealership offering new and used vehicles, servicing, and aftersales support. With a friendly and supportive team, they are committed to delivering excellent customer service.

Skills they're looking for

Communication skillsIT skillsOrganisation skillsCustomer care skillsAdministrative skillsTeam workingInitiativeMulti taskconfident

Entry requirements

  • GCSE English (grade 4) — essential
  • GCSE Maths (grade 4) — essential

Where you'll work

  • Whalley Road, Accrington, BB5 5EG

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