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Leisure Team Member Apprentice L2

Greenwich Leisure LTD · Burford Road · posted 5 June 2026

Wage
£16,960.03 a year
Hours
39 hours a week
Duration
1 Year
Level
Intermediate (Level 2)
Standard
Leisure team member (level 2)
Starts
17 September 2026
Closing date
27 August 2026
Positions
1

Apply on the official government service →No Apprentice League account needed — we never gate applications.

What you’ll do:

Customer Experience:

  • Support different types of customers with different needs
  • Support the centre in gaining customer feedback on our products and services, including dealing with customer complaints
  • Support the centre to deliver swimming lessons where required (qualification dependent)
  • Share knowledge with customers on the role exercise plays in health and wellbeing
  • Conduct customers' gym inductions and health screening where required (qualification dependent)
  • Plan and deliver exercise sessions to meet customers' health and fitness goals

People Experience:

  • Support GLL's visions and values
  • Attend and participate in all apprenticeship workshops, meetings, and reviews with your tutor and General Manager
  • Ensure all training and qualification deadlines are met in agreement with your tutor and manager
  • Achieve and maintain all necessary qualifications, including ongoing CPD training
  • Keep up-to-date with trends and developments in the leisure industry

As a leader within the leisure industry, we can also offer scope to progress your career, and job variety like nowhere else.

You will be enrolled on a Leisure Team Member apprenticeship programme which takes approximately 18 months to complete, as well as completing the following qualifications throughout the length of your apprenticeship:

  • National Pool Lifeguard Qualification (NPLQ)

Certificate in Teaching Swimming:

  • Level 2 Gym Instructor As a leader within the leisure industry, we can also offer scope to progress your career and job variety like nowhere else. As a charitable social enterprise and cooperative owned by our staff, GLL is a unique organisation for you to have a career with!

The basics:

  • This is a permanent position
  • Hours of work will be negotiated with you in line with the needs of the service; flexible working may be possible
  • Working from home is not possible in this role
  • We are an accredited Living Wage employer with industry-leading rates of pay
  • We can offer a career, not just a job, with extensive Learning & Development support available
  • A uniform will be supplied and must be worn
  • GLL is Values Driven, not Profit Driven
  • We work hard to benefit the communities we operate in
  • As a staff-owned organisation, you will be given the opportunity to join the Society and have a stake in your business

Your training

  • The apprentice will receive full on the job training as well as 20% off the job training from the employer, they will also receive a full wrap around service from SCL

Where it leads

  • The apprentice will be able to progress to the next level once they have completed their apprenticeship

About Greenwich Leisure LTD

About GLL: As the UK’s largest leisure operator and charitable social enterprise, we offer a range of careers for everyone in our local communities. We manage over 400 facilities across England, Wales, and Northern Ireland, including public sport and leisure centres, elite sporting venues, libraries, and children’s centres. Our people are from the communities we serve and help us make real changes in their local area. One of our core values is ‘More than a Job’, because working with us opens a wide range of possibilities and opportunities for you, starting with how you work with us. To make sure we are having a positive impact on our people, we also offer some flexible and part-time working options so you can make sure your new job works for you. Subject to vacancies, whether you are after a contractual commitment and a regular work schedule or the freedom of flexible hours, you may be able to choose an arrangement that works best for you and play your part in improving the health and wellbeing of your community.

Things to consider

The candidate must be a strong swimmer and willing to complete a swim test .

Skills they're looking for

Communication skillsSwimming Skills Customer care skillsOrganisation skills

Entry requirements

  • GCSE Maths (grade 4) — essential
  • GCSE English (grade 4) — essential

Where you'll work

  • Chipping Norton Leisure Centre , Burford Road , Chipping Norton Oxon, OX7 5DY

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