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Level 3 Business Admin Apprenticeship

Exquisite Refreshments Limited · Plymouth · posted 19 March 2026

Wage
£15,392 a year
Hours
37 hours a week
Duration
1 Year 6 Months
Level
Advanced (Level 3)
Standard
Business administrator (level 3)
Starts
7 September 2026
Closing date
31 August 2026
Positions
1

Apply on the official government service →No Apprentice League account needed — we never gate applications.

  • Provide administrative support to the Managing Director and team to ensure efficient day-to-day operations
  •  CRM Management: Maintain and update customer records, log interactions, track sales opportunities, generate reports, support targeted sales campaigns, and ensure high data accuracy
    to support business decisions
  • Inventory Management: Assist in stock control processes, including purchase orders, goods in/out, stock monitoring, product records, asset tracking, and stock audits to maintain accurate
    inventory levels
  • Order Processing: Create and manage sales and purchase orders, ensuring accurate and timely processing
  • Accounts Support: Assist with invoicing, reconciliation of supplier invoices, and maintaining financial records.
  • Website Management: Update and maintain the company's B2B website, ensuring accurate product listings and content
  • Social Media & Marketing: Plan, create, and schedule engaging content across social platforms
  • Support brand awareness, product promotion, and lead generation through structured campaigns
  • Marketing Campaigns: Assist in creating and executing CRM/email marketing campaigns, including segmentation, content creation, and performance tracking
  • Customer Service: Handle enquiries via phone and email, providing a helpful, “customer-first” approach and responsive service
  • Office Operations: Greet visitors, manage mail, maintain office organisation, and support general administration
  • Scheduling: Coordinate meetings, appointments, and travel arrangements
  • Logistics: Receive deliveries, check stock, and create shipments ready for delivery
  • Data Management: Maintain accurate files, records, and databases in line with company processes
  • Stock Control: Monitor office and warehouse supplies and ensure timely replenishment
  • Continuous Improvement: Identify and suggest improvements to processes and workflows. Assisting in helping the company achieve ISO 9001

Your training

  • Structured apprenticeship training and development
  • Hands-on experience across multiple business functions (full & comprehensive business
    overview)
  • Supportive and friendly working environment
  • Exposure to real business systems and processes
  • Opportunity for career progression within a growing company

Where it leads

Opportunity for career progression within a growing company.

About Exquisite Refreshments Limited

Exquisite Refreshments Ltd is an independent Plymouth-based specialist provider of commercial coffee machines, beverage systems, and workplace refreshment solutions. The company supplies, installs, and maintains premium coffee equipment while delivering a range of associated consumable products to businesses across the South West and beyond.

Skills they're looking for

Communication skillsIT skillsCustomer care skillsPresentation skillsAdministrative skillsTeam workingCreativeInitiative

Where you'll work

  • Unit 1, Langage South Road, Langage Business Park, Plympton, Plymouth, PL7 5FL

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