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Level 3 IT Solutions Technician Apprenticeship Opportunity

Workforce Training & Development LTD · Bracknell · posted 14 October 2026

Wage
£18,000 a year
Hours
40 hours a week
Duration
1 Year 6 Months
Level
Advanced (Level 3)
Standard
IT solutions technician (level 3)
Starts
23 November 2026
Closing date
18 November 2026
Positions
1

Apply on the official government service →No Apprentice League account needed — we never gate applications.

Key responsibilities:

  • To install and configure basic hardware system components, networks and devices (including servers, end-user computers, and mobile devices, whether physical or virtual) as required
  • To take responsibility for the building, testing, and shipping of ‘build to order’ computer servers that comply with UK standards
  • To develop technical IT skills to access remote systems, change system or application settings, system administration, setting up and upgrading components (infrastructure)
  • To work at any stage of the hardware solution lifecycle from data removal, component testing, building, system updating and testing
  • To diagnose and understand client (sales) requirements and problems with specifications using sound analytical and problem-solving skills such as identifying compatibility issues and recommending alternative solutions
  • To comply with company ISO procedures, stock procedures, organisational polices, standards, legislation, security requirements, professional ethics, privacy, and confidentiality, and understands escalation policies
  • To create and maintain documentation in line with Company processes
  • To operate securely across all their areas of responsibility
  • To be responsible for tidiness and efficiency of work area. This includes personal and warehouse areas
  • To gain knowledge of booking in/out engineer processes
  • To comply with UK quality control standards

This is not intended to be an exhaustive or definitive list, you may be required to carry out other duties as required.

Your training

The training will take place from the workplace premises, online, and with a dedicated tutor who will guide you throughout your apprenticeship journey hosting regular online sessions (once a month min) for tutoring and support purposes. 

Where it leads

After the apprenticeship has successfully completed, there could be an opportunity to be employed for the company on a permanent basis, preferably long-term.

About Workforce Training & Development LTD

WTD are working with a reputable employer to recruit an apprentice for this position. 

Things to consider

The successful candidate may be asked to work overtime and attend meetings when required.

Skills they're looking for

Communication skillsIT skillsAttention to detailOrganisation skillsCustomer care skillsProblem solving skillsPresentation skillsAdministrative skillsNumber skillsAnalytical skillsLogicalTeam workingCreativeInitiativeNon judgementalPatienceComputer KnowledgePositive attitudePunctuality

Entry requirements

  • GCSE English (grade 9-4) — desired
  • GCSE Maths (grade 9-4) — desired

Where you'll work

  • Astro House, 2 Brants Bridge, Bracknell, RG12 9BG