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Medical Receptionist Administration Apprenticeship

Nadia Malik & Junaid Malik · Moseley · posted 3 September 2026

Wage
£16,640 a year
Hours
40 hours a week
Duration
1 Year 6 Months
Level
Advanced (Level 3)
Standard
Business administrator (level 3)
Starts
1 October 2026
Closing date
21 September 2026
Positions
1

Apply on the official government service →No Apprentice League account needed — we never gate applications.

What you’ll do at work:

To provide a confidential, efficient and effective service to patients of the practice, always ensuring that patients and visitors are in no doubt that the practice is a provider of quality service in all that we do.

Main Duties:

  • Booking, cancelling and revising appointments for patients for a variety of healthcare professionals within the health centre
  • Registering patient arrivals within the health centre
  • Answering the telephone, transferring calls and taking messages
  • Taking enquiries and requests for repeat medication from patients
  • Keeping the waiting area a safe environment for all users
  • Dealing with incoming and outgoing post
  • Filing patient notes (both electronic and paper)
  • Dealing with new and temporary patient registrations
  • Ensuring all letters and samples are ready for courier collection
  • Updating patient demographic changes on the system
  • Liaise with other support services when needed
  • Any other reasonable duties

Your training

Business Administrator Level 3.

Where it leads

Full-time post following completion of the apprenticeship programme.

About Nadia Malik & Junaid Malik

Moseley Medical Centre is a UK GP practice providing family health services, including advice, vaccinations, prescriptions, and treatment.

Skills they're looking for

Communication SkillsCustomer care skillsNon judgementalOrganisation skillsPatienceTeam working

Entry requirements

  • GCSE Maths (grade 4-9(A-C)) — essential
  • GCSE English (grade 4-9(A-C)) — essential

Where you'll work

  • 2b Wake Green Road, Moseley, B13 9EZ

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